Ambassador Community Coordinator

Reliasourcing; Philippines; On-site; PHP 165,000 - 331,000; Full time

Job summary

Reliasourcing is seeking a Community Admin to support the Ambassador Community team in day-to-day operations, primarily reviewing ambassador applications and content submissions for our growing brand community.

The role involves engaging across brand channels, managing submissions, coordinating send outs, and maintaining a consistent brand voice across social platforms such as Facebook, Instagram, and TikTok. Evening and weekend shifts are required to align with community activity.

Qualifications

• Evening and weekend shifts required to support community activity.
• Highly organized with ability to manage multiple projects.
• Knowledge of current trends in brand and community marketing.
• Detail-oriented despite repetitive workload.
• Excellent writing skills and experience drafting copy.
• Ability to multitask and prioritize work effectively.
• Self-starter able to work independently.
• Proactive communication and initiative across tasks.

Responsibilities

• Support on the day-to-day engagement of the client’s community channels, across questions, comments, and support requests.
• Careful review and consideration of ambassador applications.
• Maintain and clear the community platform’s ambassador submissions, content submissions, and documents.
• Maintain a unified brand voice across insider channels and ensure consistent brand tone of voice.
• Contribute ideas for growth and improved community experience.
• Provide essential administrative support for the community team and ambassador relations.
• Coordinate and manage send outs, ensuring efficiency and compliance.
• Respond to inquiries daily and engage with ambassador posts on social platforms.

Skills

Organization

Time management

Writing skills

Multitasking

Proactive communication

Independent work

Initiative

Brand marketing knowledge

Job description

Reliasourcing is seeking a Community Admin to support the Ambassador Community team in day-to-day operations, primarily reviewing ambassador applications and content submissions for our growing brand community.

The role involves engaging across brand channels, managing submissions, coordinating send outs, and maintaining a consistent brand voice across social platforms such as Facebook, Instagram, and TikTok. Evening and weekend shifts are required to align with community activity.