PART-TIME E-COMMERCE SALES SPECIALIST

Outsource Accelerator; Pasig; Remote; PHP 1,052,000 - 2,454,000; Full time

Job summary

Outsource Accelerator is seeking a proactive e-commerce marketplace specialist to manage product listings across Amazon Seller Central, eBay Seller Hub, and our webstore. You will optimize content, track KPIs, and drive listing performance through data-driven decisions.

Responsibilities include coordinating stock with warehouse, responding to customer inquiries, and supporting marketing with listing alignment. Strong English writing and at least 2 years of experience are essential.

Qualifications

• Minimum 2 years' experience in e-commerce sales or marketplace management.
• Hands-on experience with Amazon Seller Central and eBay Seller Hub.
• Strong listing optimisation, SEO, and marketplace conversion knowledge.
• Experience with inventory or order management platforms (BaseLinker, Linnworks, Veeqo).
• Proficient in Excel or Google Sheets with data reporting skills.
• Excellent written English; ability to write clear product content.
• Highly organised and self-directed for remote work.
• Comfortable using AI/LLM tools to boost productivity.

Responsibilities

• Own and optimise product listings across Amazon, eBay, and webstore.
• Write SEO-optimised content to boost search visibility and conversion.
• Analyse performance data to improve listings and pricing strategies.
• Coordinate stock with warehouse to prevent stockouts and overselling.
• Respond to customer messages, reviews, and escalations promptly and professionally.
• Support marketing with listing alignment to campaigns and brand standards.

Skills

SEO principles

Data analysis

Written English

Remote work discipline

Attention to detail

Proactive problem solving

Tools

BaseLinker

Linnworks

Veeqo

Excel/Sheets

Job description

About the Client

Our client is a UK-based group of companies specialising in the import and distribution of professional automotive refinishing products, operating since 2008. They support a network of approximately 100 active trade distributor accounts across the UK and sell through multiple online channels, including Amazon UK, eBay UK, and their own branded webstore.

As their e-commerce operations continue to expand, they are focused on strengthening their online presence, optimising marketplace performance, and driving sustainable sales growth across all digital platforms.

Key Responsibilities

Sales & Listing Optimisation

• Own and manage all product listings across Amazon Seller Central, eBay Seller Hub, and the company webstore — including pricing, variations, images, titles, and descriptions
• Write compelling, SEO-optimised product content that improves search visibility and drives conversion
• Continuously optimise listings based on performance data, platform algorithm changes, and competitor activity
• Identify opportunities to expand the product portfolio in line with customer demand and market trends
• Plan and execute promotional campaigns, deals, and sponsored activity to maximise revenue

Performance Analysis & Reporting

• Track and report weekly on core KPIs: revenue, units sold, conversion rate, traffic, returns, and bestsellers
• Conduct trend analysis to forecast demand and identify fast-moving or underperforming SKUs
• Monitor competitor listings, pricing strategies, and market shifts to keep the catalogue competitive
• Use data to make informed recommendations on pricing, bundling, and stock prioritisation
• Deliver clear, actionable insight reports to the Operations Director on a regular basis

Inventory & Fulfilment Coordination

• Maintain accurate, real-time stock levels across all platforms using BaseLinker and OrderWise
• Reconcile stock discrepancies between the ERP system and marketplace listings promptly
• Coordinate stock replenishment with the warehouse and procurement team to prevent stockouts and overselling
• Support the warehouse pick/pack and courier booking process for online orders where required
• Manage marketplace performance alerts, late shipment flags, and fulfilment-related issues

Customer Experience & Supplier Liaison

• Ensure all online customers receive an excellent experience by responding to messages, reviews, and escalations promptly and professionally
• Liaise with suppliers and internal teams on product data accuracy, imagery, and new product onboarding
• Maintain up-to-date product information across all platforms in line with supplier specifications

Marketing & Brand Support

• Support the online marketing strategy by ensuring listings align with promotional campaigns and brand standards
• Assist in the creation or coordination of product imagery and digital content where required
• Maintain awareness of platform advertising tools (e.g. Amazon PPC / Sponsored Products) and apply them to drive traffic

About You

You are a proactive, commercially minded e-commerce professional who takes ownership of results. You are confident working autonomously, comfortable with data, and able to communicate clearly across time zones with a UK-based team.

Essential Requirements

• Minimum 2 years' experience in an e-commerce sales, marketplace management, or similar role
• Proven hands‑on experience with Amazon Seller Central and eBay Seller Hub
• Strong understanding of listing optimisation, SEO principles, and marketplace conversion best practices
• Experience with an inventory or order management platform (BaseLinker, Linnworks, Veeqo, or similar)
• Proficient in Microsoft Excel or Google Sheets, with strong data analysis and reporting skills
• Excellent written English with the ability to write clear, engaging, and accurate product content
• Highly organised, self‑directed, and reliable when working remotely without day‑to‑day supervision
• Strong attention to detail and a proactive, solutions‑oriented approach
• Comfortable using or learning AI and LLM tools (e.g. ChatGPT, Claude, or similar) to enhance productivity