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Fairygodboss is looking for a Process Improvement Associate to enhance loan quality within our Mortgage Operations team. This role involves allocating and delivering mortgage-backed securities, ensuring compliance, and driving automation to optimize processes.
Candidates should have a minimum of 3 years in mortgage banking, strong skills in data analysis with tools like Alteryx and SQL, and experience with JIRA for project tracking. Join us to make a significant impact in mortgage operations.
Join a team that safeguards loan quality and shapes how mortgage-backed securities are delivered at scale. You'll turn data into decisions, streamline processes, and build intelligent solutions that speed time to sale while strengthening controls. From root-cause analysis to end-to-end automation, your work will reduce defects and elevate customer and investor outcomes. You'll partner across business, technology, and operations to deliver real impact. If you thrive on solving complex problems and building better ways of working, this role is for you.
As a Process Improvement Associate in the Mortgage Operations team, you will allocate and deliver mortgage-backed securities while ensuring investor and regulatory compliance. You will drive end-to-end loan quality, reengineer critical workflows, and lead citizen development and automation that enhances salability and cycle time. You will use tools such as Alteryx, Python, and SQL to transform data into insights and action. Together, we will document processes, build reliable controls, and communicate results through clear reporting and executive-ready presentations.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal‑opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.