ALDI Territory Supervisor (NCR)

Salmon Group Ltd; Metro Manila; On-site; PHP 446,000 - 670,000; Full time

Job summary

A leading retail management company is seeking an ALDI Territory Supervisor in Metro Manila to oversee daily operations of retail associates, ensuring exceptional customer service and operational standards. The role involves driving sales performance, coaching team members, and collaborating with various departments. Ideal candidates will have relevant supervisory experience and a bachelor's degree in business or management. This dynamic position offers a chance to thrive in a fast-paced field environment with a strong focus on performance excellence.

Qualifications

• 2–3 years of supervisory or leadership experience in retail, sales, or field operations.
• Strong understanding of sales processes, retail performance metrics, and inventory control.
• Experience working with ALDI stores or in a financial or consumer goods retail environment is a plus.

Responsibilities

• Supervise and support store teams to ensure operational efficiency and sales targets are met.
• Implement sales strategies and operational improvements.
• Monitor in-store performance metrics and provide reports.
• Ensure compliance with operational standards and policies.
• Conduct regular store visits and audits.
• Coach and motivate team members to achieve service excellence.
• Address customer concerns and operational challenges promptly.
• Coordinate with other departments to resolve operational issues.

Skills

Effective leadership and team management capabilities

Strong communication and interpersonal skills

Results-driven organization

Customer-focused problem-solving

Proficiency in Microsoft Office and retail management systems

Education

Bachelor’s degree in Business, Management, or related field

Tools

Microsoft Office

Retail management systems

Job description

The ALDI Territory Supervisor is responsible for overseeing the day-to-day operations of assigned ALDI retail associates and locations, ensuring consistent delivery of excellent customer experiences and adherence to Salmon’s operational standards. This role plays a key part in driving sales performance, ensuring store efficiency with low risk, and supporting the ALDI Sales Lead in achieving overall business goals. As an on-the-ground leader, the ALDI Territory Supervisor ensures that every Retail Associate is motivated, aligned, and equipped to deliver top-tier service. This position thrives in a fast-paced, field-based environment with a focus on collaboration, accountability, and performance excellence.

Key Responsibilities

• Supervise and support store teams to ensure daily operational efficiency and sales targets are met.
• Work closely with the ALDI Sales Lead to implement sales strategies, promotional activities, and operational improvements.
• Monitor in-store performance metrics and provide timely reports, feedback, and recommendations.
• Ensure compliance with Salmon Financing Inc.’s operational standards, company policies, and customer service guidelines.
• Conduct regular store visits and audits to assess performance and staff engagement.
• Coach, train, and motivate team members to achieve productivity, accuracy, and service excellence.
• Address customer concerns and operational challenges promptly and professionally.
• Coordinate with other departments (e.g., Logistics, Marketing, HR) to resolve operational issues and support store needs.

Qualifications

• Bachelor’s degree in Business, Management, or related field (or equivalent experience).
• 2–3 years of supervisory or leadership experience in retail, sales, or field operations.
• Strong understanding of sales processes, retail performance metrics, and inventory control.
• Experience working with ALDI stores or in a financial/consumer goods retail environment is a plus.

Skills & Competencies

• Effective leadership and team management capabilities.
• Strong communication and interpersonal skills.
• Results‑driven, organized, and proactive in problem‑solving.
• Customer‑focused with the ability to handle challenges calmly and professionally.
• Comfortable working independently in offsite/field‑based settings.
• Proficient in Microsoft Office and retail management systems.