ALDI Territory Supervisor (NCR)

Salmon Group Ltd; Makati; On-site; PHP 334,800 - 502,200; Full time

Job summary

A retail management company in Metro Manila is seeking an ALDI Territory Supervisor to oversee daily operations of ALDI stores. This role includes supervising teams to meet sales targets, implementing strategies with the ALDI Sales Lead, and ensuring compliance with operational standards. The ideal candidate has a Bachelor's degree in Business and 2-3 years of supervisory experience in retail. Strong leadership, communication, and problem-solving skills are essential. This position emphasizes customer service and team management.

Qualifications

• Bachelor’s degree or equivalent experience.
• 2-3 years of supervisory or leadership experience in retail.
• Strong understanding of sales processes and retail performance.

Responsibilities

• Supervise and support store teams for operational efficiency.
• Work with ALDI Sales Lead to implement sales strategies.
• Monitor performance metrics and provide feedback.

Skills

Effective leadership

Strong communication

Results-oriented

Customer-focused

Proficient in Microsoft Office

Education

Bachelor’s degree in Business or related field

Tools

Retail management systems

Job description

The ALDI Territory Supervisor is responsible for overseeing the day-to-day operations of assigned ALDI retail associates and locations, ensuring consistent delivery of excellent customer experiences and adherence to Salmon’s operational standards. This role plays a key part in driving sales performance, ensuring store efficiency with low risk, and supporting the ALDI Sales Lead in achieving overall business goals. As an on-the-ground leader, the ALDI Territory Supervisor ensures that every Retail Associate is motivated, aligned, and equipped to deliver top-tier service. This position thrives in a fast-paced, field-based environment with a focus on collaboration, accountability, and performance excellence.

Key Responsibilities

• Supervise and support store teams to ensure daily operational efficiency and sales targets are met.
• Work closely with the ALDI Sales Lead to implement sales strategies, promotional activities, and operational improvements.
• Monitor in-store performance metrics and provide timely reports, feedback, and recommendations.
• Ensure compliance with Salmon Financing Inc.’s operational standards, company policies, and customer service guidelines.
• Conduct regular store visits and audits to assess performance and staff engagement.
• Coach, train, and motivate team members to achieve productivity, accuracy, and service excellence.
• Address customer concerns and operational challenges promptly and professionally.
• Coordinate with other departments (e.g., Logistics, Marketing, HR) to resolve operational issues and support store needs.

Qualifications

• Bachelor’s degree in Business, Management, or related field (or equivalent experience).
• 2–3 years of supervisory or leadership experience in retail, sales, or field operations.
• Strong understanding of sales processes, retail performance metrics, and inventory control.
• Experience working with ALDI stores or in a financial/consumer goods retail environment is a plus.

Skills & Competencies

• Effective leadership and team management capabilities.
• Strong communication and interpersonal skills.
• Results‑driven, organized, and proactive in problem‑solving.
• Customer‑focused with the ability to handle challenges calmly and professionally.
• Comfortable working independently in offsite/field‑based settings.
• Proficient in Microsoft Office and retail management systems.