Airline Ticketing Support (Non-Voice) Open for HS Graduates

Caldwell Communications; Malabon; On-site; PHP 274,000 - 328,000; Full time

Benefits offered by this job

HMO from Day 1

Paid training

Paid leave credits

13th Month Pay

Government-mandated benefits

Performance incentives

Career growth opportunities

Job summary

Caldwell Communications in Metro Manila is hiring a Customer Service Representative for an onsite, full-time role with shifting schedules. Salary is up to ₱27,000 monthly, with paid training, HMO from day 1, paid leave, 13th month pay, and government-mandated benefits.

Responsibilities include handling customer inquiries, resolving issues, providing accurate information, documenting interactions, and meeting quality and customer satisfaction targets.

Qualifications

• High School, Senior High School, or college graduate.
• 1 month BPO experience OR 6 months customer-facing experience in other industries.
• Good English communication skills.
• Basic computer knowledge.
• Strong customer service and problem-solving skills.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Handle customer inquiries and concerns.
• Resolve issues and process requests.
• Provide accurate information and excellent customer service.
• Document customer interactions.
• Meet quality and customer satisfaction targets.

Skills

Good English communication skills

Basic computer knowledge

Strong customer service

Problem-solving

Willing to work onsite

Shifting schedule adaptability

Education

High School, Senior High School, or College Graduate

Job description

Customer Service Representative (CSR) | Up to ₱27,000

Onsite | Full-time | Metro Manila

Looking for a BPO opportunity? We’re hiring Customer Service Representatives and offering competitive pay, paid training, HMO benefits, and career growth opportunities.

JOB DETAILS

• Position: Customer Service Representative
• Salary: Up to ₱27,000/month
• Location: Metro Manila
• Work Setup: Onsite
• Employment: Full-time
• Schedule: Shifting
• Training: Paid

Qualifications

• High School, Senior High School, or College Graduate
• Open to applicants with at least 1 month of BPO experience OR at least 6 months of customer-facing experience in another industry, such as cashier, sales associate, receptionist, retail, hospitality, or similar roles
• Good English communication skills
• Basic computer knowledge
• Strong customer service and problem-solving skills
• Willing to work onsite and on shifting schedules

What We Offer

• Up to ₱27,000 monthly salary
• HMO from Day 1
• Paid training
• Paid leave credits
• 13th Month Pay
• Government-mandated benefits
• Performance incentives
• Career growth opportunities

Responsibilities

• Handle customer inquiries and concerns
• Resolve issues and process requests
• Provide accurate information and excellent customer service
• Document customer interactions
• Meet quality and customer satisfaction targets