Airline Staff (Passenger Department: Reservations/Ticketing)

EVA AIRWAYS CORPORATION; Makati; On-site; PHP 279,000 - 469,000; Full time

Job summary

EVA AIRWAYS CORPORATION in Makati seeks candidates with a Bachelor's degree and strong English communication skills to join its customer service team. The role emphasizes working under pressure, reliability, and multitasking capabilities in a fast-paced airline environment.

Experience with Amadeus Altea Reservation Desktop and Genesys Cloud is advantageous, as is knowledge of the airline industry and Mandarin language skills.

Qualifications

• Candidate must possess at least a Bachelor’s degree.
• Good English communication skills, both verbal and written.
• Can work under pressure and with minimal supervision.
• Basic computer skills & knowledgeable in MS Word, MS Excel & MS Powerpoint.
• Flexibility in the working environment and schedule.
• Team Player & possess sense of responsibility.
• Excellent time management skills and ability to multitask.
• Positive attitude towards work.
• Knowledge of, or experience in, the airline industry is a distinct advantage.
• Has background in using Amadeus Altea Reservation Desktop & Genesys Cloud.
• Has previous Customer Service Experience.
• Can speak Mandarin language is an advantage.

Skills

English communication

Work under pressure

Team player

Time management

Multitask

Positive attitude

Flexibility

Mandarin language

Education

Bachelor's degree

Tools

MS Word

MS Excel

MS PowerPoint

Amadeus Altea Reservation Desktop

Genesys Cloud

Job description

Candidate must possess at least a Bachelor’s degree

Good English communication skills, both verbal and written

Can work under pressure and with minimal supervision

Basic computer skills & knowledgeable in MS Word, MS Excel & MS Powerpoint

Flexibility in the working environment and schedule

Team Player & possess sense of responsibility

Excellent time management skills and ability to multitask

Positive attitude towards work

Additional Skills and Experience (Not Required but an Advantage):

Knowledge of, or experience in, the airline industry is a distinct advantage

Has background in using Amadeus Altea Reservation Desktop & Genesys Cloud

Has previous Customer Service Experience

Can speak Mandarin language is an advantage