Airline Reservations Specialist - Travel Solutions Expert

The HIRD- Philippines; Cebu City; Presencial; PHP 279.000 - 469.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HMO benefits

Paid training

Career growth

Competitive salary

Global organization

Descripción de la vacante

The HIRD- Philippines is seeking a customer service professional to handle flight inquiries, reservations, and changes to ensure a smooth travel experience. You will assist customers with travel-related requests and provide accurate information with a focus on service excellence.

Ideal candidates have at least 6 months of BPO experience, strong English proficiency (C1) and near-native US English communication skills, with willingness to undergo salary evaluation.

Formación

• At least 2 years of college (Old Curriculum) or a college graduate.
• At least 6 months of recent BPO experience.
• Excellent verbal communication skills with C1 English proficiency.
• Must have communication skills close to Standard American English.
• Must be willing to undergo salary evaluation and approval.
• Competitive salary package.
• Health Maintenance Organization (HMO) benefits.
• Paid training.
• Career growth and development opportunities.
• Work with a globally recognized organization.

Responsabilidades

• Handle flight inquiries, reservations, and booking concerns.
• Assist customers with flight changes and travel-related requests.
• Provide accurate information and effective solutions to customer concerns.
• Deliver excellent customer service and ensure a positive travel experience.

Conocimientos

Verbal communication

English proficiency C1

American English familiarity

Educación

2 years college (old curriculum) or college graduate

Descripción del empleo

The HIRD- Philippines is seeking a customer service professional to handle flight inquiries, reservations, and changes to ensure a smooth travel experience. You will assist customers with travel-related requests and provide accurate information with a focus on service excellence.

Ideal candidates have at least 6 months of BPO experience, strong English proficiency (C1) and near-native US English communication skills, with willingness to undergo salary evaluation.