Travel & Finance Support Specialist

Recruitify_HR; Muntinlupa; Presencial; PHP 223.000 - 357.000; Jornada completa

Descripción de la vacante

Recruitify_HR in the Philippines seeks a customer service specialist to assist travelers with bookings, itinerary changes, and refunds. You will manage financial transactions related to travel services and coordinate with travel suppliers to ensure a smooth experience.

The role requires 1-3 years of relevant experience, strong communication skills, and a detail-oriented, customer-focused approach in a fast-paced environment.

Formación

• Bachelor's degree in Business, Hospitality, or a related field.
• 1-3 years of relevant experience in customer service or travel coordination.
• Strong communication and interpersonal skills.
• Detail-oriented and customer-focused.
• Ability to handle customer complaints and resolve issues effectively.

Responsabilidades

• Assist customers with travel-related inquiries, including booking and itinerary changes.
• Manage financial transactions related to travel services.
• Provide support for customer claims and refunds.
• Coordinate with travel suppliers to ensure a seamless customer experience.
• Maintain accurate records of customer interactions and transactions.

Conocimientos

Communication skills

Interpersonal skills

Educación

Bachelor’s degree in Business, Hospitality, or a related field

Descripción del empleo

Recruitify_HR in the Philippines seeks a customer service specialist to assist travelers with bookings, itinerary changes, and refunds. You will manage financial transactions related to travel services and coordinate with travel suppliers to ensure a smooth experience.

The role requires 1-3 years of relevant experience, strong communication skills, and a detail-oriented, customer-focused approach in a fast-paced environment.