Airline Reservations Specialist - Onsite | Growth & Perks

The Hird Corp.; Cebu City; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary package

HMO coverage starting Day 1

Paid training

Performance incentives and allowances

Paid leaves and government-mandated benefits

Career growth and promotion opportunities

Job summary

A leading airline customer service company in Cebu City is seeking individuals to handle airline reservation inquiries, including bookings, changes, and cancellations. Candidates will assist customers with flight details, fares, and airline policies, ensuring accurate documentation of all interactions. Applicants should have at least 6 months of CSR experience, possess excellent English communication skills, and be willing to work onsite with shifting schedules. Competitive salary and benefits are provided.

Qualifications

• At least 6 months of CSR (BPO) experience.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Handle airline reservation inquiries including bookings, changes, and cancellations.
• Assist customers with flight details, fares, and airline policies.
• Ensure accurate and timely documentation of customer interactions.

Skills

Excellent verbal and written communication skills in English

Strong client-handling skills

Problem-solving skills

Education

Senior High School or College Graduate

Job description

A leading airline customer service company in Cebu City is seeking individuals to handle airline reservation inquiries, including bookings, changes, and cancellations. Candidates will assist customers with flight details, fares, and airline policies, ensuring accurate documentation of all interactions. Applicants should have at least 6 months of CSR experience, possess excellent English communication skills, and be willing to work onsite with shifting schedules. Competitive salary and benefits are provided.