Travel Chat Specialist — Fast-Track Growth + Commissions

Sapient Solutions - Sgs; Quezon City; In loco; PHP 254.000 - 304.000; Tempo pieno

Vantaggi offerti da questo lavoro

HMO for 2 dependents

Free coffee

Biscuits

Signing bonuses

Flexible shifts

Life Insurance

Retirement plan

Descrizione del lavoro

Sapient Solutions - Sgs is seeking a Travel Account Associate in the Philippines. The role involves handling bookings, inquiries, and changes with care, and providing options, rates, and itineraries. Training is provided, with a base salary up to 25K plus monthly commissions.

You will process reservations, cancellations, and adjustments, resolve issues, and maintain precise records while aiming for high customer satisfaction and productivity. Flexible shifts offered.

Competenze

• High school diploma or equivalent required; a degree in Travel and Tourism, Hospitality, or related field is a plus.
• No travel experience required—training provided.
• Strong communication and organizational skills.
• Attention to detail and effective problem-solving abilities.
• Familiarity with travel booking systems and tools is a plus but not required.

Mansioni

• Manage travel bookings, inquiries, and changes with precision and care.
• Provide detailed information about travel options, rates, and itineraries.
• Process reservations, cancellations, and adjustments efficiently.
• Resolve travel-related issues and escalated complex cases as needed.
• Meet performance targets for productivity, quality, and customer satisfaction.
• Maintain accurate records of travel arrangements and customer interactions.

Conoscenze

Strong communication

Organizational skills

Attention to detail

Problem-solving

Formazione

High school diploma or equivalent

Travel & Tourism degree (plus)

Strumenti

Travel booking systems

Descrizione del lavoro

Sapient Solutions - Sgs is seeking a Travel Account Associate in the Philippines. The role involves handling bookings, inquiries, and changes with care, and providing options, rates, and itineraries. Training is provided, with a base salary up to 25K plus monthly commissions.

You will process reservations, cancellations, and adjustments, resolve issues, and maintain precise records while aiming for high customer satisfaction and productivity. Flexible shifts offered.