Airline Hiring | CSR | TTEC Bacolod | Up to ₱15K

TTEC; Murcia; Sur place; PHP 279 000 - 424 000; Plein temps

Avantages offerts par ce poste

Healthy benefits package

PTO

Tuition reimbursement

Health and wellness incentives

Résumé du poste

TTEC is seeking a Customer Service Representative to be on site in Bacolod, Philippines. You will handle customer interactions, provide product knowledge, and resolve issues with a customer-first approach, contributing to an exceptional service experience.

The role emphasizes open opportunities for newbies or those with experience, with company culture and strong benefits supporting your professional growth.

Qualifications

• Open to newbies or with customer service experience
• Senior High school graduate or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience

Responsabilités

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Connaissances

Customer service

Communication

Product knowledge

Computer literacy

Formation

Senior High school graduate or equivalent

Description du poste

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Bacolod, you’ll be a part of bringing humanity to business. #experienceTTEC.

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

What You’ll Do

Do you have a passion for helping others and givingthempeaceof mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between theircustomers’experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers

• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Open to newbies or with customer service experience
• Senior High school graduate or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.