Airline Account CSR Bulk Hiring

The HIRD Corp.; Cebu City; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Night diff

NTA

HMO Day 1

Account incentives

Career growth

Paid training

Allowance discussed

Job summary

The HIRD Corp. is seeking a customer service professional to handle airline account inquiries and support, including bookings/modifications and policy questions. The role involves resolving issues and providing administrative support to ensure customer satisfaction and smooth operations.

Onsite work in Cebu City with opportunities for career growth and paid training. Strong English communication is essential, and immediate availability is preferred.

Qualifications

• Excellent English communication skills required.
• Willing to work ASAP.
• Willing to work onsite in Cebu City.
• Accepting High School Old curriculum for Retail account.

Responsibilities

• Handle customer inquiries and support for airline account.
• Assist with bookings/modifications, answer policy questions, resolve issues.
• Provide administrative support to ensure customer satisfaction and efficient operations.

Skills

Excellent English

Education

Senior High School graduate

Undergrad completed 2 years/4 semesters

College graduate

Job description

Job Description

Airline account involves handling customer inquiries and support, often in a call center or at an airport, which includes tasks like booking/modifying flights, answering questions about policies, and resolving issues. Responsibilities can also include managing client accounts, processing payments, and providing administrative support to ensure customer satisfaction and efficient operations.

Compensation / Benefits

• 20% Night Differential
• 2,000 NTA
• HMO on Day 1
• Account Incentives
• Career Growth
• Paid Training
• Account allowance will be discussed during the offer process.

Job Qualifications

• Senior High School graduate OR Undergrad Completed 2 years / 4 semesters, College graduate with minimum of 6 months BPO Experience is a must!
• Excellent English Communication Skills.
• Willing to work ASAP
• Willing to work onsite in Cebu City
• Accepting High School Old curriculum for Retail account