Aircon Technical Support Specialist (SAC/HVAC)

AVM Engineering Geotechnical and Materials Testing Services; Taguig; On-site; PHP 446,400 - 781,200; Full time

Job summary

AVM Engineering Geotechnical and Materials Testing Services is seeking an Aircon Technical Support Specialist (SAC/HVAC) to join our on-site team in Taguig. You will manage start-up, technical support, client training, and preventive maintenance for commercial HVAC systems, with a focus on VRF, chillers, and energy-efficient operation.

The ideal candidate has 2–3 years of local market experience, a BSME or HVAC diploma, and strong English/Tagalog communication.

Qualifications

• 2–3 years of experience with commercial HVAC units in local market
• Experience in B2B sector with facility management teams and contractors
• Strong communication skills in English and Tagalog

Responsibilities

• Start-Up Services: system commissioning, operational testing, baseline calibration.
• Technical Support: advanced troubleshooting, root-cause analysis, field coordination.
• Training Services: client onboarding, maintenance education, best practices.
• Preventive Maintenance: scheduled inspections, system upkeep, filter/coil care.

Skills

Communication skills

Travel willingness

English and Tagalog

Education

BSME or HVAC Diploma

Tools

Samsung SmartThings Pro

Mobile LGM

MS Office

Job description

Aircon Technical Support Specialist (SAC/HVAC)

AVM Engineering Geotechnical and Materials Testing Services

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time

Job Description

Government Mandated Benefits

A B2B Air Conditioning (AC) Technical Support Specialist manages commercial HVAC systems through start-up, technical support, client training, and preventive maintenance.

Start-Up Services

• System commissioning: Overseeing initial power-up and configuration of commercial AC units and control systems.
• Operational testing: Running diagnostic checks to ensure proper refrigerant pressure, electrical phase, and communication wiring.
• Baseline calibration: Setting up initial parameters and controllers according to site blueprints.

Technical Support

• Advanced troubleshooting: Acting as escalation support for complex error codes, mechanical failures, or control network issues.
• Root-cause analysis: Inspecting system logs and hardware failure points to deliver permanent resolutions.
• Field coordination: Directing field technicians or dispatching on-site engineering help when remote triage is insufficient.

Training Services

• Client onboarding: Instructing facility managers and corporate operators on system features and daily controls.
• Maintenance education: Teaching internal maintenance teams basic first-line troubleshooting and error-code identification.
• Best practices: Guiding clients on energy-efficient operation and optimal thermostat scheduling.

Preventive Maintenance Services

• Scheduled inspections: Conducting routine check-ups (1 to 4 visits yearly) for condensers, compressors, and coils.
• System upkeep: Performing visual checks, gas pressure monitoring, and software/firmware updates.
• Filter and coil care: Overseeing cleaning routines to optimize airflow, air quality, and unit lifespan.

Education and Licenses

• Bachelor of Science in Mechanical Engineering (BSME) or a related courses with HVAC/R technical diploma from a recognized institution

Industry Experience

• Local Market Knowledge: Minimum 2 to 3 years of experience handling commercial HVAC units, with deep familiarity in regional installation environments like local high-rise developments, economic zones (such as PEZA sites), and large retail centers.
• B2B Sector Exposure: Direct history collaborating with local facility management teams, M&E contractors, and corporate developers (e.g., SM, Ayala, Megaworld).
• Communication Skills: Can effectively communicate with Contractors, client partners and colleagues.

Technical Knowledge & Digital Tools

• VRF and Chiller Systems: Advanced competence in Samsung DVM S (Digital Variable Multi) systems, heat pumps, and multi-split central units optimized for tropical conditions.
• Smart Monitoring Applications: Native proficiency utilizing Samsung SmartThings Pro and Mobile LGM (Local Green Management) software to manage commercial zones and monitor real-time power parameters.
• Refrigerant Compliance: Knowledge of local environmental protocols regarding R-410A and eco-friendly refrigerants under the Philippines’ DENR-EMB guidelines.
• Knowledgeable in using MSOffice Application
• Proficient in creating technical reports and diagnosis using MS WORD, EXCEL and POWERPOINT

Work Environment and Communication

• Language Proficiency: Strong communication skills in English and Tagalog to coordinate between international Samsung engineering teams and local project builders.
• Mobility: Willingness to travel across key economic hubs (e.g., Metro Manila, Metro Cebu, Metro Davao, or CALABARZON industrial parks) for on-site start-up and escalation troubleshooting.

Start-up Technical Support Root-cause Analysis Technical Report Writing Communication Skills MSOffice Application

HR Manager AVM Engineering Geotechnical and Materials Testing Services

Active within three days

Working Location

McKinley Hill Dr, Pinagsama, Taguig, Metro Manila, Philippines