Aircon Operations Teamlead

ProjectEngage Inc; Makati; On-site; PHP 446,000 - 781,000; Full time

Benefits offered by this job

Government Mandated Benefits

Health Insurance (HMO)

Job summary

A leading engineering solutions provider in Makati is seeking an Aircon Operations Team Leader. This role involves overseeing air conditioning technicians, ensuring high-quality installation, and maintaining safety standards. The ideal candidate will have 3-5 years of HVAC experience, with strong leadership skills to manage technical teams while ensuring customer satisfaction. This full-time position involves a mix of office and on-site work, requiring physical stamina for inspections and repairs. Apply now for a rewarding career in the HVAC industry!

Qualifications

• Proven experience (3–5 years) as HVAC/Aircon service technician, with leadership experience.
• In-depth understanding of air conditioning systems and electrical schematics.
• Relevant HVAC certifications or licenses.
• Ability to motivate a technical team and manage performance.
• Strong analytical skills to diagnose complex problems.
• Effective interpersonal skills to liaise with clients.

Responsibilities

• Lead and supervise a team of aircon technicians.
• Plan and schedule daily servicing and maintenance activities.
• Provide technical support for HVAC systems.
• Perform site inspections for quality control.
• Monitor inventory levels and logistics.
• Address service complaints and manage customer relations.
• Prepare reports on job progress and team performance.

Skills

Aircon Start-up

Aircon Technical Support

Root Cause Analysis

Data Analytics

Client-servicing

Project Management

Communications Skills

Education

High school diploma; Mechanical/Electrical Engineering preferred

Mechanical/Electrical Engineering degree

Tools

HVAC systems knowledge

Red Seal

HVAC licenses (local)

Job description

On-site - Makati 3-5 Yrs Exp Bachelor Full-time

Government Mandated Benefits

Insurance Health & Wellness

HMO

Job Description

An Aircon (RAC/SAC/HVAC) Operations Team Leader is responsible for overseeing the daily activities of air conditioning technicians, ensuring high-quality installation, maintenance, and repair services while maintaining safety standards and high customer satisfaction. They act as a bridge between management and technical staff, optimizing team performance and managing resources.

Key Responsibilities

• Team Leadership & Management: Lead, mentor, and supervise a team of aircon technicians and support staff, conducting performance evaluations, providing coaching, and fostering a productive work environment.
• Operations Scheduling & Coordination: Plan and schedule daily servicing, maintenance, and installation activities to meet customer demand and deadlines.
• Technical Supervision: Provide technical support for diagnosing, repairing, and installing various HVAC systems (e.g., DX, VRV, chilled water systems).
• Quality Control & Compliance: Perform site inspections to ensure work complies with safety standards, building codes, and company quality procedures.
• Inventory & Logistics Management: Monitor inventory levels of parts, tools, and equipment, ensuring necessary materials are available for timely work completion.
• Customer Service: Address service complaints and manage customer relations to ensure high satisfaction levels.
• Reporting & Administration: Prepare daily/weekly reports on job progress, team performance (KPIs), and maintain accurate service records and maintenance logs.

Required Qualifications

• Experience: Proven experience (usually 3–5 years) as an HVAC/Aircon service technician, with 1–3 years in a supervisory or leadership role.
• Technical Knowledge: In-depth understanding of air conditioning systems, electrical schematics, and refrigeration cycles.
• Certifications: Relevant HVAC certifications or licenses (e.g., EPA Section 608, Red Seal, or local equivalents).
• Education: High school diploma; a degree or diploma in Mechanical/Electrical Engineering is often preferred.
• Leadership: Ability to motivate a technical team and manage performance.
• Troubleshooting: Strong analytical skills to diagnose complex problems.
• Communication: Effective interpersonal skills to liaise with clients, contractors, and technicians.
• Organization: Ability to manage multiple projects, deadlines, and resources simultaneously.

Working Conditions

• Often requires a mix of office work (planning) and on-site field visits.
• May require flexible hours, including weekends or night shifts to handle emergency repairs.
• Physical stamina may be required for on-site inspections and, occasionally, hands-on repairs.

Key Skills

• Aircon Start-up
• Aircon Technical Support
• Root Cause Analysis
• Data Analytics
• Client-servicing
• Project Management
• Communications Skills

Working Location

4F The Lydia Bldg. #39 Polaris St. Bel-air, 39 Polaris, Makati City, 1209 Metro Manila, Philippines