Air Import Specialist — Global Logistics, Remote & Growth

Expeditor; Parañaque; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Paid vacation

Holiday leave

Life Insurance

Employee Stock Purchase Plan

Training and development program

Work-from-Home setup (26 days/year)

Job summary

Expeditors in Parañaque is seeking an Air Import Clerk to ensure timely movement of freight and provide excellent customer service. You will support data entry, tracking, and communications with customers and service providers.

Join a global logistics leader with growth opportunities, strong internal promotion, and comprehensive benefits. This role emphasizes compliance, accurate documentation, and effective collaboration with airlines and brokers.

Qualifications

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience.
• Understanding of air documentation process a plus.
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Pro-active, strong organizational skills.

Responsibilities

• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry into our operating system.
• Track and trace Air Import files as required.
• Use Workflows on daily basis.
• Ensure timely delivery of freight to customers for Import shipments.
• Ensure documents are timely sent to customer or broker for customs purposes.
• Ensure accurate and timely client and Service Providers billing.
• Interact with our customers in arranging their international shipments, meeting customer service standards.
• Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others).
• Meet compliance at all times to regulations, including OPS and external government regulations or customer policies/requirements.
• Understand department process flow, constantly looking for areas of improved efficiency.
• Ensure all customers' SOPs are followed and updated.
• Meet KPI standards, as per company procedures.
• Overseas communications, timely responses to emails and requests.

Skills

Customer service

Communication

Organizational skills

Proactive

Education

High school diploma or equivalent

Job description

Expeditors in Parañaque is seeking an Air Import Clerk to ensure timely movement of freight and provide excellent customer service. You will support data entry, tracking, and communications with customers and service providers.

Join a global logistics leader with growth opportunities, strong internal promotion, and comprehensive benefits. This role emphasizes compliance, accurate documentation, and effective collaboration with airlines and brokers.