AI Service Delivery Specialist

Hammerjack Pty Ltd; Philippines; On-site; PHP 360,000 - 600,000; Full time

Job summary

Hammerjack Pty Ltd is seeking an organized, client-focused professional to deliver AI-powered services end-to-end. You will manage multiple client projects, learn new AI tools, and continuously improve SOPs as services evolve.

Ideal candidates are detail-oriented, calm in client interactions, and able to own processes from intake to final delivery, with strong written communication skills to document progress and updates.

Qualifications

• Highly organized and detail-oriented.
• Comfortable learning new tech tools.
• Calm and professional with clients.
• Process-driven and confident taking ownership.
• Strong written communication skills.

Responsibilities

• Deliver AI service products end-to-end (intake → setup → build → revisions → final delivery).
• Manage multiple client projects with clear timelines and deliverables.
• Learn and master AI tools used for service delivery.
• Follow, improve, and create SOPs as services evolve.
• Track projects and tasks accurately.
• Communicate professionally with clients (status updates, missing inputs, timelines).

Skills

Organizational skills

Detail-oriented

Client communication

Written communication

Ownership mindset

Calm under pressure

Tools

AI platforms

Make.com

n8n

ClickUp

Google Workspace

Job description

This role focuses on delivering repeatable, paid AI-powered services (AI avatars, chatbots, and automation-based solutions). You'll be trained, then expected to take full ownership of service delivery and related processes.

Responsibilities

• Deliver AI service products end-to-end (intake → setup → build → revisions → final delivery)
• Manage multiple client projects with clear timelines and deliverables
• Learn and master AI tools used for service delivery
• Follow, improve, and create SOPs as services evolve
• Track projects and tasks accurately
• Communicate professionally with clients (status updates, missing inputs, timelines)

Tools You'll Use

• AI avatar, voice, and chatbot platforms
• Basic automation tools (e.g., Make.com or n8n)
• Project management tools (e.g., ClickUp)
• Google Workspace

What We're Looking For

• Highly organized and detail-oriented
• Comfortable learning new tech tools
• Calm and professional with clients
• Process-driven and confident taking ownership
• Strong written communication skills

Nice-to-Have

• ClickUp or project management experience
• SOP creation or documentation experience
• Light admin or operations support background

Note: This is an ownership role, not a task-only position. Ideal for someone who enjoys building systems, learning AI tools, and working directly with clients.