Lead AI Service Delivery Specialist

Cyberbacker Careers; Pasay; On-site; PHP 446,000 - 781,000; Full time

Job summary

Cyberbacker Careers is seeking an adaptable service-delivery professional focused on AI-powered solutions (avatars, chatbots, and automation). You’ll be trained and then take full ownership of delivery and related processes.

You will lead end-to-end AI service projects, manage multiple client timelines, learn new tools, and continuously improve SOPs while communicating clearly with clients and tracking progress.

Qualifications

• Highly organized and detail-oriented.
• Comfortable learning new tech tools.
• Calm and professional with clients.
• Process-driven and confident taking ownership.
• Strong written communication skills.

Responsibilities

• Deliver AI service products end-to-end (intake → setup → build → revisions → final delivery).
• Manage multiple client projects with clear timelines and deliverables.
• Learn and master AI tools used for service delivery.
• Follow, improve, and create SOPs as services evolve.
• Track projects and tasks accurately.
• Communicate professionally with clients (status updates, missing inputs, timelines)

Skills

Highly organized

Detail-oriented

Calm and professional with clients

Ownership mindset

Strong written communication

Willingness to learn new tools

Tools

AI platforms

Make.com

n8n

ClickUp

Google Workspace

Job description

Cyberbacker Careers is seeking an adaptable service-delivery professional focused on AI-powered solutions (avatars, chatbots, and automation). You’ll be trained and then take full ownership of delivery and related processes.

You will lead end-to-end AI service projects, manage multiple client timelines, learn new tools, and continuously improve SOPs while communicating clearly with clients and tracking progress.