AI Operations Specialist

Klaiya; Manila; On-site; PHP 669,600 - 892,800; Full time

Job summary

Klaiya is seeking an AI Operations Specialist to manage and optimize AI-powered processes and workflows in Manila. This role requires proven experience in deploying AI tools and a process-driven mindset. The ideal candidate will coordinate projects that enhance operational efficiency and support sales initiatives with AI tools tailored to business needs.

Fluency in AI tools like Claude or ChatGPT, alongside strong communication skills for stakeholder interaction, is essential. Candidates must be based in or willing to relocate to Metro Manila.

Qualifications

• Proven experience deploying AI tools in real business environments.
• Strong communication skills to explain AI concepts to non-technical stakeholders.
• Self-starter able to manage multiple projects in a fast-paced environment.

Responsibilities

• Manage and optimize AI-powered processes.
• Coordinate operational workflows and implement strategic projects.
• Analyze AI performance and support sales and client initiatives.

Skills

AI tool deployment

Fluency in AI tools like Claude, ChatGPT, Notion AI

Strong communication skills

Process-driven mindset

Project management

Tools

n8n

Make

Google Workspace AI

Job description

The AI Operations Specialist will manage and optimize AI-powered processes, coordinate operational workflows, and implement strategic projects to enhance overall efficiency. The role includes analyzing AI performance, collaborating with cross-functional teams, and supporting sales and client initiatives from an operational perspective. The specialist will also ensure AI tools are tailored to address business needs effectively.

Must-Have

• Proven experience deploying AI tools in real business environments (beyond academic/personal projects)
• Fluency with at least 3 tools: Claude / ChatGPT prompt engineering, n8n or Make automation, Notion AI, Google Workspace AI, Dify or Coze agent building
• Strong communication skills to explain AI concepts/workflows to non-technical stakeholders
• Operations-first mindset: process-driven, SOP-focused, outcome-oriented
• Self-starter able to manage multiple projects in a fast-paced startup environment
• Based in or willing to relocate to Metro Manila (Binondo, Manila - onsite)

Strongly Preferred

• Background in e-commerce operations, digital marketing, or content production (TikTok Shop/short-form video experience ideal)
• Familiarity with API connections and basic webhook/JSON concepts
• Experience creating documentation, training materials, or internal knowledge bases
• Track record of measurable productivity improvements from AI deployments

Good to Have

• Working knowledge of Python for basic data/API tasks
• Experience with TikTok Ads Manager, Meta Ads Manager, or Google Analytics
• Exposure to Southeast Asia market dynamics, especially Philippine e-commerce