AI Product Owner

ING; Manila; On-site; PHP 2,000,000 - 3,500,000; Full time

Job summary

ING is seeking an AI Product Owner (Lead) to define and drive the AI strategy across Wholesale Banking, delivering smarter, more valuable experiences.

You will lead AI Analysts and Copilot Studio Developers, ensuring business value, compliance and responsible AI practices while shaping enterprise AI initiatives.

Qualifications

• 7+ years in AI, automation or digital transformation.
• Banking, shared services or BPO experience preferred.
• Expertise in GenAI, LLMs, prompt engineering and AI governance.
• Experience with Microsoft Copilot ecosystem.
• Strong stakeholder and people leadership skills.

Responsibilities

• Define and execute AI and GenAI roadmap.
• Lead end-to-end AI delivery.
• Oversee use case prioritization.
• Drive AI governance and compliance.
• Measure benefits realization.
• Lead AI adoption and training programs.

Skills

AI

Automation

Digital transformation

GenAI

LLMs

Prompt engineering

AI governance

Stakeholder leadership

Copilot ecosystem

Job description

AI Product Owner (Lead)

Shape the Future of AI at ING

Artificial Intelligence is transforming the way businesses operate. As our AI Product Owner (Lead), you will define and drive the AI strategy that helps Wholesale Banking deliver smarter, more efficient and more valuable experiences.

Role Summary

Lead the strategy, governance and delivery of AI and Generative AI initiatives across the organization. Lead AI Analysts and Copilot Studio Developers while ensuring business value, compliance and responsible AI practices.

About the Team

We partner with business leaders and technology teams to identify opportunities and deliver scalable AI solutions that improve productivity and decision-making.

Required Skills & Experience

• 7+ years in AI, automation or digital transformation
• Banking, shared services or BPO experience preferred
• Expertise in GenAI, LLMs, prompt engineering and AI governance
• Experience with Microsoft Copilot ecosystem
• Strong stakeholder and people leadership skills

What You Will Do

• Define and execute AI and GenAI roadmap
• Lead end-to-end AI delivery
• Oversee use case prioritization
• Drive AI governance and compliance
• Measure benefits realization
• Lead AI adoption and training programs

What We Offer

Opportunity to shape enterprise AI strategy, work with innovative teams, influence senior stakeholders and drive meaningful business transformation.

Equal Opportunity

Don’t meet every qualification? We encourage you to apply anyway. Great potential does not always fit neatly into a checklist.

About ING

With 65,000 employees and operations in approximately 40 countries, ING empowers people to stay a step ahead in life and business. Join us and help shape the future.