AI Enablement & Org Ops Lead (Night Shift, Remote)

RBox International Solutions Inc.; Pasig; On-site; PHP 600,000 - 900,000; Full time

Job summary

RBox International Solutions Inc. is seeking a highly organized Organizational Enablement & AI Adoption Specialist to accelerate scalability and operational maturity.

You will design scalable onboarding, training resources, SOPs, and AI-guided workflows across departments, partnering with IT, Operations, and HR to standardize processes and foster AI adoption. The role focuses on building scalable infrastructure, enabling teams to adopt AI-enabled workflows, and documenting operational procedures

Qualifications

• Bachelor’s degree in Education, Organizational Development, Business, Communications, Instructional Design, or related field
• 3+ years of experience in AI-Enablement initiatives, instructional design, organizational learning, enablement, training, operations support, or process improvement
• Strong verbal and written communication and learning facilitation skills (American Accent is a plus)
• Strong organizational and project coordination abilities
• Experience developing training materials, SOPs, workflow documentation, or scalable learning resources
• Ability to collaborate effectively across technical and non-technical teams
• Strong adaptability and comfort operating in a fast-paced, evolving environment
• Systems-oriented mindset with strong attention to detail

Responsibilities

• Organizational Scalability & Enablement: Design and implement scalable onboarding, operational learning, and role-readiness systems across departments
• Build standardized enablement frameworks that improve operational consistency and employee effectiveness
• Develop scalable training resources, process guides, SOPs, workflow documentation, and operational playbooks
• Create systems that reduce dependency on tribal knowledge and improve organizational knowledge transfer
• Support organizational readiness initiatives tied to growth, process changes, and operational expansion
• AI Adoption & Workflow Enablement: Support enterprise adoption of AI tools, automation technologies, and AI-assisted workflows
• Develop AI usage guides, prompt libraries, departmental best practices, and AI learning resources
• Partner with leadership and departments to identify repetitive processes and workflow automation opportunities
• Assist teams in integrating AI tools into daily operational workflows
• Help improve organizational AI literacy, adoption consistency, and workflow effectiveness
• Process Documentation & Operational Infrastructure: Partner with departments to map, document, and standardize workflows and operational procedures
• Build centralized knowledge management resources and operational documentation systems
• Create scalable process support materials that improve execution consistency and onboarding speed
• Support operational rollout initiatives and cross-functional implementation efforts
• Assist in identifying operational inefficiencies, friction points, and process gaps
• Cross-Functional Project & Change Management Support: Support PMO and Strategic Initiatives teams with organizational communication and implementation support
• Assist with operational change management initiatives related to systems, workflows, and automation
• Coordinate training and enablement activities tied to operational and technology initiatives
• Facilitate workshops, onboarding sessions, training meetings, and collaborative working sessions
• Help improve organizational alignment and communication across departments
• Operational Learning & Performance Support: Develop scalable learning resources that improve employee adoption of systems and operational processes
• Support manager enablement and leadership development initiatives
• Help create operational accountability frameworks and role-based learning structures
• Monitor and improve training effectiveness, process adoption, and operational enablement outcomes

Skills

AI Enablement experience

Communication skills

Project coordination

Training materials creation

Cross-functional collaboration

Adaptability

Systems thinking

Night shift experience

Education

Bachelor's degree in Education/OD/Business/Communications/ID

Job description

RBox International Solutions Inc. is seeking a highly organized Organizational Enablement & AI Adoption Specialist to accelerate scalability and operational maturity.

You will design scalable onboarding, training resources, SOPs, and AI-guided workflows across departments, partnering with IT, Operations, and HR to standardize processes and foster AI adoption. The role focuses on building scalable infrastructure, enabling teams to adopt AI-enabled workflows, and documenting operational procedures