AI-Enabled Business Analyst - Global, Night Shift

WTW; Quezon City; On-site; PHP 900,000 - 1,400,000; Full time

Job summary

WTW is seeking a Senior Business Analyst to translate business needs into scalable processes and AI-enabled workflows. You will collaborate with global stakeholders across North America and Asia Pacific to define requirements, governance, and testing strategies.

Ideal candidates have 3–5 years of BA experience, strong SQL/data analysis, and solid Agile/SDLC knowledge. A permanent night-shift in Manila is required, with opportunities to influence across multiple domains.

Qualifications

• 3–5 years of experience in business analysis, systems analysis, product analysis, or a related role.
• Experience in requirements gathering, user stories, acceptance criteria, process design, and impact analysis.
• Hands-on experience creating and executing test plans and test cases for functional, integration, regression, and user acceptance testing.
• Experience supporting AI-enabled solutions, including agentic AI workflows, governance controls, and human oversight requirements.
• Working knowledge of Agile methodologies, SDLC, SQL, data analysis, APIs, and system integrations.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to work independently and collaborate effectively across global, cross-functional, and virtual teams.
• Strong organizational skills with the ability to manage multiple priorities and deliver high-quality results.
• Willingness to work a permanent night-shift schedule in Manila

Responsibilities

• Define business processes, requirements, governance controls, and operational readiness for technology-enabled and AI-enabled solutions.
• Analyze agentic AI workflows, including agent behavior, integrations, decision boundaries, and human oversight controls.
• Partner with product managers, developers, domain experts, and stakeholders to define scalable, testable solutions.
• Develop and execute test plans to validate business rules, AI agent behavior, integrations, exceptions, and user acceptance criteria.
• Perform impact, root-cause, and process analyses to mitigate risks and drive continuous improvement.
• Leverage SQL and data analysis to validate outcomes, troubleshoot issues, and support decision-making.
• Apply Agile and SDLC practices across requirements, testing, implementation, and post-release support.
• Promote quality and consistency through coaching, knowledge sharing, and quality reviews.

Skills

SQL

Data analysis

Agile methodologies

SDLC

Stakeholder management

Analytical thinking

Communication

Tools

APIs

Job description

WTW is seeking a Senior Business Analyst to translate business needs into scalable processes and AI-enabled workflows. You will collaborate with global stakeholders across North America and Asia Pacific to define requirements, governance, and testing strategies.

Ideal candidates have 3–5 years of BA experience, strong SQL/data analysis, and solid Agile/SDLC knowledge. A permanent night-shift in Manila is required, with opportunities to influence across multiple domains.