AI-Driven Workflow Analyst

Ajaia; Philippines; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Competitive base salary

Professional development opportunities

Paid time off (PTO)

Job summary

Ajaia is seeking a detail-oriented Systems & Workflow Analyst to document and improve client operations. You will learn how businesses operate, map workflows, and translate findings into actionable documentation for future automation. Strong communication with diverse stakeholders is essential.

You will leverage AI to accelerate research, ideation, drafting, and delivery, turning ambiguity into structured, repeatable processes that support optimization across departments.

Qualifications

• Exceptional spoken and written English communication skills.
• Strong business communication and comprehension abilities.
• Ability to learn unfamiliar business processes quickly.
• Analytical mindset with the ability to identify patterns and inefficiencies.
• Experience communicating with U.S.-based clients is a plus.

Responsibilities

• Meet with business stakeholders to understand how work is currently performed.
• Observe operational workflows and document business processes.
• Learn company operations across multiple departments and functions.
• Identify process dependencies, decision points, and bottlenecks.
• Develop a deep understanding of how information moves throughout an organization.

Skills

Business Analysis

Process Documentation

Stakeholder Management

AI in workflows

English Communication

Job description

Ajaia is seeking a detail-oriented Systems & Workflow Analyst to document and improve client operations. You will learn how businesses operate, map workflows, and translate findings into actionable documentation for future automation. Strong communication with diverse stakeholders is essential.

You will leverage AI to accelerate research, ideation, drafting, and delivery, turning ambiguity into structured, repeatable processes that support optimization across departments.