AI-Driven Product Assurance Lead

Globe Telecom; Taguig; On-site; PHP 669,600 - 892,800; Full time

Job summary

Globe Telecom seeks a Product Assurance Manager to manage assurance activities for its product lines. The role involves defining assurance criteria, conducting scenario reviews, and analyzing product quality. You will collaborate with cross-functional teams to enhance customer experience.

The ideal candidate has over 7 years of experience in product assurance or related fields, with specific knowledge in automation testing and assurance tools.

Qualifications

• 7+ years of experience in Product Assurance, Testing, or related fields.
• Experience with digital or customer-facing products and services.
• Strong collaboration with Product, Technology, and Operations teams.

Responsibilities

• Define assurance scope and acceptance criteria for product lines.
• Conduct Failure Scenario Handling and Experience Reviews.
• Analyze assurance findings and escalate risks to stakeholders.

Skills

Customer & Product Experience Orientation

Analytical Thinking & Insight Generation

Stakeholder Communication & Influence

Product Quality & Assurance Management

Tools

Automation Testing

Assurance Tools

Job description

Globe Telecom seeks a Product Assurance Manager to manage assurance activities for its product lines. The role involves defining assurance criteria, conducting scenario reviews, and analyzing product quality. You will collaborate with cross-functional teams to enhance customer experience.

The ideal candidate has over 7 years of experience in product assurance or related fields, with specific knowledge in automation testing and assurance tools.