Head of QA & Test Automation

Globe Telecom; Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Globe Telecom seeks a seasoned QA leader to define the quality strategy for Digital Channels and telco platforms. You will lead QA teams, establish standards, and partner with engineering, product, and operations to ensure quality end-to-end from requirements to production.

You will drive automation, balance testing approaches, and implement metrics to measure success. A strong background in telecom testing and leadership is essential for guiding cross-functional programs.

Qualifications

• Bachelor’s degree in IT, Computer Science, Engineering or related field.
• 10+ years of QA experience, ideally in telecommunications, software development, or network services.
• 5+ years in a senior/leadership role such as QA Manager, QA Lead, Head of QA, or Director of Quality.
• Experience with enterprise-level QA functions - scaling processes, cross-functional alignment and performance measurement.

Responsibilities

• Define and own the overall QA and test strategy for Digital Channels.
• Establish quality standards, metrics, and KPIs.
• Lead, mentor, and develop QA engineers and QA managers.
• Build high-performing QA teams aligned to product domains.
• Set performance goals and career development paths.
• Manage resource planning and capacity across programs.
• Ensure end-to-end test coverage across complex integrations.
• Identify quality risks early and drive mitigation plans.
• Make release readiness and go/no-go recommendations.
• Drive test automation strategy and adoption.
• Balance manual, automated, and exploratory testing.
• Promote testability, observability, and reliability engineering.

Skills

QA leadership

Test automation

Quality assurance

Selenium

JIRA

TestRail

Automation architecture

Performance testing

Security testing

Education

Bachelor's degree in IT/Computer Science/Engineering

Tools

Selenium

JIRA

TestRail

Job description

Globe Telecom seeks a seasoned QA leader to define the quality strategy for Digital Channels and telco platforms. You will lead QA teams, establish standards, and partner with engineering, product, and operations to ensure quality end-to-end from requirements to production.

You will drive automation, balance testing approaches, and implement metrics to measure success. A strong background in telecom testing and leadership is essential for guiding cross-functional programs.