AI Automation Lead — Remote-First, Enterprise AI Orchestration

Sophos Group; Philippines; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Sophos Group is seeking an AI Automation Lead to scale secure, intelligent automation across Salesforce, ERP, EDI, and SAP ecosystems using AI-powered approaches.

You will design and implement secure automation with governance in enterprise environments and collaborate with Sales Operations, Revenue Operations, Finance, and IT to ensure scalable, explainable AI solutions aligned with cybersecurity principles.

Qualifications

• 3+ years of experience building enterprise-scale solutions with Microsoft Power Platform (Power Automate, Power Apps, Power BI) and Microsoft Fabric in enterprise environments.
• Proven ability to establish enterprise AI governance models, including secure data access and role-based controls.
• Strong systems-thinking mindset, with the ability to map complex business processes into robust, maintainable technical architectures that span multiple systems.
• Excellent documentation and communication skills; able to translate technical concepts for non-technical stakeholders and create clear requirements, designs, and impact reports.
• Ability to thrive in a global, cross-functional, collaborative environment, working with diverse teams across business, IT, and external partners.
• Hands-on experience implementing agentic AI, RAG architectures, prompt engineering, and orchestration patterns in real-world applications.
• Practical experience integrating AI agents with Salesforce, ERP (SAP preferred), EDI protocols, and order-to-cash operational systems.
• Proven track record designing scalable, supportable low-code/no-code solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI, Fabric) that minimize technical debt and fully align with enterprise IT guardrails
• Willing to work night shift (10PM - 7AM Manila) or EMEA shift (3PM - 12AM Manila)

Responsibilities

• Partner with business teams to identify automation opportunities, define clear requirements, and deliver solutions that improve internal and partner experiences.
• Drive automations that shorten order-to-cash cycles, reduce manual touchpoints, and improve revenue accuracy and leakage prevention.
• Measure, report, and communicate impact and ROI; gather stakeholder feedback and iterate to continuously improve solutions.
• Test, deploy, and support automations in production; perform root-cause analysis and implement continuous improvements and incident remediation.
• Lead end-to-end solution design and implementation using approved low-code/no-code platforms across Salesforce, EDI integrations, SAP ERP, and other business applications.
• Architect and deploy advanced AI architecture patterns—including RAG, prompt engineering, agent orchestration, and secure API/tool integrations—ensuring scalability, observability, and governed data access.
• Establish and enforce enterprise-grade governess and operational excellence: including testing, release management, monitoring, logging, access controls, and auditability for all automation and AI solutions.

Skills

Power Platform

Microsoft Fabric

AI governance

RAG architectures

Prompt engineering

Orchestration patterns

Salesforce integration

EDI integrations

ERP integration

Low-code/no-code

Security governance

Tools

Salesforce

EDI protocols

SAP ERP

Job description

Sophos Group is seeking an AI Automation Lead to scale secure, intelligent automation across Salesforce, ERP, EDI, and SAP ecosystems using AI-powered approaches.

You will design and implement secure automation with governance in enterprise environments and collaborate with Sales Operations, Revenue Operations, Finance, and IT to ensure scalable, explainable AI solutions aligned with cybersecurity principles.