Agent – Telesales

Lastminute Group; Hinoba-an; On-site; PHP 166,000 - 279,000; Full time

Benefits offered by this job

International environment

Training platforms

Job summary

Lastminute Group in Bengaluru, India, seeks an Agent – Telesales to join the Customer Support team within the India Operations department. This professional role focuses on handling inbound and outbound calls from English-speaking customers and selling holiday packages.

The position is permanent full-time with a 48-hour work week. You will work in a dynamic, international environment and benefit from training programs and access to e-learning platforms to develop your sales and soft skills.

Qualifications

• Very good communication skills.
• Fluent English, very good English written and spoken.
• Thorough and meticulous with extreme attention to detail.
• Work under pressure.
• Work with commercial targets.
• Proactive team player.

Responsibilities

• Attend customers both inbound and outbound with English-speaking customers.
• Sell holiday packages.

Skills

Communication skills

Fluent English

Attention to detail

Under pressure

Sales targets

Team player

Job description

The Company

At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world.

Job Description

We are looking for an Agent – Telesales to join our team of around 1,700 people worldwide to help us power up the traveller’s journey for millions of holidaymakers. If you are Skilled into Sales, keep on reading, as you might be the perfect fit for this job.

The job in brief:

• Job Title – Agent – Telesales
• Working model – WFO 6days/week
• Team – you will join the Customer Support team within the India Operations department.
• Level – Professional
• Location – Bengaluru, India
• Contract – Permanent – full-time (India 48 h/week)

What your impact will be

• Attend customers both inbound and outbound with English-speaking customers
• Sell holiday packages

Qualifications

• Very good communication skills
• Fluent English, very good English written and spoken
• Thorough and meticulous with extreme attention to detail
• Work under pressure
• Work with commercial targets
• Proactive team player

Additional Information

Perks of working with us:

How we work together:

• An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities)

How we learn together:

• Professional and managerial skills development training paths, access to e-learning platforms such as O’reilly, Udemy, Coursera (depending on the department), and to our internal platform offering bespoke training content

Wish you were here? We do, too!

Selection process steps*:

• HR Screening (10-30 minutes)
• 1st interview (Manager): soft skills + technical knowledge
• HR Final Round
• Offer Extended

*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview

Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Eligibility by criteria:

By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.