Agency Quality Analytics Lead

Sun Life Financial; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Sun Life Financial Philippines is seeking a professional to provide accurate, timely quality performance data to support risk detection, monitoring and decision-making. This role focuses on collecting and analyzing agency performance data and building dashboards.

The ideal candidate has 3-5 years in distribution, familiarity with agency standards, and strong MS Excel skills, with ability to manage multiple priorities within timelines. Join Sun Life to contribute to brighter lives.

Qualifications

• 3-5 years experience in Distribution.
• Familiarity with Agency Performance Standards.
• Experience in analyzing agency performance data and preparing management reports and dashboards.
• Proficient in MS Excel; working knowledge in Agency operations.

Responsibilities

• Collect, validate, and manage agency quality performance data.
• Develop and maintain dashboards, scorecards, and monitoring reports (e.g., Validation, FM Bench).
• Analyze trends, risks, and gaps to support data-driven decision-making.
• Support ad hoc analysis and management reporting.

Skills

Data and analytical skills

Problem solving

Strong written and verbal comms

Large datasets handling

Job description

Sun Life Financial Philippines is seeking a professional to provide accurate, timely quality performance data to support risk detection, monitoring and decision-making. This role focuses on collecting and analyzing agency performance data and building dashboards.

The ideal candidate has 3-5 years in distribution, familiarity with agency standards, and strong MS Excel skills, with ability to manage multiple priorities within timelines. Join Sun Life to contribute to brighter lives.