Aftersales Manager

Autohub Group of Companies; Metro Manila; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Autohub Group of Companies in Metro Manila seeks an Aftersales Manager to oversee profitability, efficiency, and service quality of the after-sales division, ensuring alignment with manufacturer standards and company direction.

The role requires a BS in Mechanical Engineering or Business Management, 9+ years in relevant roles (2+ in junior management), and a valid driver's license. Willingness to work a 6-day schedule.

Qualifications

• Bachelor-level degree in engineering or related business field.
• Extensive experience in after-sales or service management is required.
• Must have strong leadership and collaboration skills.

Responsibilities

• Oversee profitability and operational efficiency of the after-sales division.
• Ensure high-quality after-sales services for customers.
• Collaborate with Sales, Customer Relations and Marketing to deliver complementary services.
• Ensure compliance with manufacturer requirements and standards.

Skills

Leadership experience

Driver's license

Willing to work 6-day week

Education

BS Mechanical Engineering

Business Management

Related field

Job description

JOB SUMMARY:

Primarily responsible for the overall profitability, efficiency and productivity of the Company’s after- sales operation; exercise administrative supervision and control over Aftersales Division’s activities and personnel and ensures that its services are responsive to the customer’s needs and in conformity with Autohub and the company’s policies and direction as well as the manufacturer’s requirements and standards on after sales.

DUTIES & RESPONSIBILITIES :

1. Ensures the profitability and operational efficiency of the after-sales division
2. Oversees the provision of excellent after-sales service to customers
3. Works in partnership with the Sales, Customer Relations and Marketing Departments to ensure the efficient and effective delivery of complementary services to customers
4. Ensures compliance with manufacturer’s requirements and standards on after-sales

QUALIFICATIONS :

• Graduate of BS Mechanical Engineering, Business Management or of related field
• With at least nine (9) years of relevant progressively responsible experience, 2 years of which are in a junior managerial capacity
• Knows how to drive and with valid driver’s license
• Willing to work on a 6-day workweek schedule

Location: Metro Manila