After-Sales Operations Lead: Billing, Docs & Loans

HRTX; Quezon City; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

HRTX in Metro Manila focuses on overseeing post-sale operations, ensuring accurate billing, timely collections, and solid documentation for property buyers. The role coordinates loan processing and unit turnover while leading a high-performing accounts management and customer care team.

The position requires expertise in CTS/DOAS, bank financing coordination, and a strong command of Excel and ERP systems to drive customer satisfaction and cash flow.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field.
• Minimum 5 years in billing, collections, documentation, and after-sales in real estate.
• At least 2 years of supervisory or managerial experience with a team of 3+.
• Strong Excel and ERP proficiency.

Responsibilities

• Oversee daily billing and collection operations, including SOA issuance, payment monitoring, and official receipt processing.
• Coordinate with banks, Sales, Treasury, and internal stakeholders to facilitate loan approvals and releases.
• Ensure buyers complete all documentary, payment, and financing requirements before unit turnover.
• Lead, coach, and develop Accounts Management and Customer Care team to achieve targets and KPIs.

Skills

Billing & Collections

Loan Processing

Team Leadership

ERP Systems

MS Excel

Education

Bachelor's degree in Accounting

Tools

MS Excel

ERP Systems

Job description

HRTX in Metro Manila focuses on overseeing post-sale operations, ensuring accurate billing, timely collections, and solid documentation for property buyers. The role coordinates loan processing and unit turnover while leading a high-performing accounts management and customer care team.

The position requires expertise in CTS/DOAS, bank financing coordination, and a strong command of Excel and ERP systems to drive customer satisfaction and cash flow.