After-Hours & Field Operations Admin Coordinator

Boomering Inc; Angeles; Vor Ort; PHP 558.000 - 670.000; Vollzeit

Benefits dieser Stelle

Competitive salary package

Desk/laptop setup provided

HMO on hire

Zusammenfassung

Boomering Inc. in Angeles City, Pampanga, is seeking a reliable Business Support & After Hours Coordinator to provide administrative support to an Australian group in wastewater and liquid-waste services. The role includes customer communication, scheduling, invoicing and debtor support, and coordinating after-hours emergencies.

The position is on-site with a defined schedule and a salary range of Php 50,000–60,000 monthly. Strong English, MS365, CRM, and FieldInsight experience are valued.

Qualifikationen

• Bachelor’s Degree in Business Administration, Office Administration or related field required.
• 2–3 years in administration, customer service, scheduling, dispatch or ops support, ideally for Australian clients.
• Experience in invoicing, debtor follow-up, service-contract admin, or ops reporting is a plus.
• Excellent English, calm and professional telephone manner.

Aufgaben

• Monitor shared inboxes and respond to routine customer enquiries by phone and email.
• Return missed calls, follow up bounced emails and confirm updated customer details.
• Issue contracts, invoices, service reports and receipts.
• Record quotes and outcomes in systems; manage customer, site and job records.
• Schedule approved work and emergency call-outs; support handovers between teams.
• Maintain progress and close completed jobs; track permit applications.
• Raise and send invoices; allocate payments; maintain debtor records.
• Prepare daily, weekly, monthly and annual reports and KPI registers.
• Maintain contractor compliance records and updated registers.

Kenntnisse

English proficiency

Attention to detail

Time management

Communication skills

Problem solving

Ausbildung

Bachelor's degree in Business Administration or related

Tools

FieldInsight

Capsule CRM

Vehicle telematics

CRM / job-management systems

MS Excel

Microsoft 365

Jobbeschreibung

Boomering Inc. in Angeles City, Pampanga, is seeking a reliable Business Support & After Hours Coordinator to provide administrative support to an Australian group in wastewater and liquid-waste services. The role includes customer communication, scheduling, invoicing and debtor support, and coordinating after-hours emergencies.

The position is on-site with a defined schedule and a salary range of Php 50,000–60,000 monthly. Strong English, MS365, CRM, and FieldInsight experience are valued.