Advanced Associate, Compensation

Pearson; Mandaluyong; A distancia; PHP 50.000 - 80.000; A tiempo parcial

Descripción de la vacante

Pearson is seeking an Advanced Associate, Compensation to provide administrative and operational support to the Global Compensation Plan team. You will process HR transactions, manage employee requests, and ensure timely completion in Oracle Fusion and other HR systems.

The role handles a range of requests, from simple to complex, ensuring data accuracy, confidentiality, and adherence to service levels. You will work with HR Operations to deliver efficient HR services and support continuous

Formación

• Bachelor's degree in HR, Business Admin, Finance, or related field preferred.
• At least 1 year of experience in HR, Compensation & Benefits, HR Operations, or related administrative work preferred.
• Experience with Oracle Fusion or other HRIS platforms preferred.
• Experience using ticketing or case management systems preferred.
• Experience handling data processing or employee-related requests is an advantage.

Responsabilidades

• Process simple to complex HR and Compensation-related transactions submitted by employees, HR colleagues, and authorized stakeholders.
• Perform HR transactions and updates in Oracle Fusion and other HR technologies with data accuracy.
• Provide administrative support for compensation processes, including complex validation or non-standard processing.
• Support bulk or mass transactions involving multiple employee records.
• Investigate and resolve process, policy, and system questions; escalate complex matters.
• Document all cases, actions, and resolutions in the case management system.
• Ensure transactions meet service levels, quality, and productivity targets.
• Maintain confidentiality of sensitive employee and compensation information.
• Apply HR policies and country-specific requirements consistently and accurately.
• Communicate clearly and professionally with colleagues and stakeholders.
• Support process improvements and operational projects in HR Operations.
• Contribute to daily HR Operations and Compensation service delivery.

Conocimientos

Attention to detail

Communication

Time management

Organizational skills

Multitasking

Discretion

MS Excel

MS Office

Educación

Bachelor's degree in Human Resources, Business Administration, Finance, or related field

Herramientas

Oracle Fusion

Ticketing systems

HRIS

Excel

PowerPoint

Descripción del empleo

Position Title: Advanced Associate, Compensation

Job Tier: IC15

Department: HR Operations

Reporting To: Specialist, Compensation

Position Type: Limited-Term Employment

Position Summary

The Advanced Associate, Compensation provides administrative and operational support to the Global Compensation Plan team by processing HR transactions, managing employee requests, and ensuring timely and accurate completion of cases in Oracle Fusion and other HR systems.

This role supports day-to-day Compensation operations and handles requests ranging from simple to complex, including transactions that require additional validation, reporting, or mass processing. The Advanced Associate is expected to consistently meet service levels, quality standards, and productivity requirements while maintaining the confidentiality and accuracy of employee information.

The role reports to the Specialist, Compensation and works closely with HR Operations to ensure efficient and consistent delivery of HR services.

Key Responsibilities

• Process simple to complex HR and Compensation-related transactions submitted by current and former Pearson employees, HR colleagues, and other authorized stakeholders.
• Perform HR transactions and updates in Oracle Fusion and other HR technologies, ensuring data accuracy and completeness.
• Provide administrative support for compensation processes, including requests that require additional validation, or processing beyond standard Tier 1 support.
• Support bulk or mass transactions, including requests involving multiple employee records, in accordance with established procedures and controls.
• Investigate and resolve process, policy, and system-related questions within the scope of the role, escalating complex or sensitive matters when appropriate.
• Utilize knowledge management resources, standard operating procedures, and available tools to efficiently complete transactions and resolve inquiries.
• Accurately document all cases, actions taken, and resolutions in the case management system.
• Ensure transactions are completed within established service levels, quality standards, and productivity targets.
• Maintain confidentiality and appropriately handle sensitive employee and Compensation information.
• Apply HR policies, processes, and applicable country-specific requirements consistently and accurately.
• Demonstrate a customer-focused approach by communicating clearly, professionally, and empathetically with colleagues and stakeholders.
• Support process improvements, change initiatives, and other operational projects as assigned.
• Contribute to the effective and efficient delivery of daily HR Operations and Compensation services.
• Identify process issues or opportunities for improvement and proactively raise them to the appropriate team members.
• Perform other related administrative and operational duties as required to support the Global Compensation Plan team.

Qualifications

Education

• Bachelor's degree in Human Resources, Business Administration, Finance, or a related field preferred.

Experience

• At least 1 year of experience in HR, Compensation & Benefits, HR Operations, or related administrative work preferred.
• Experience working with Oracle Fusion or other HRIS platforms preferred.
• Experience using ticketing or case management systems preferred.
• Experience handling data processing, administrative transactions, or employee-related requests is an advantage.

Skills and Competencies

• Strong attention to detail and commitment to accuracy and data quality.
• Effective written and verbal communication skills.
• Strong organizational and time-management skills.
• Ability to manage multiple requests, prioritize workloads, and meet deadlines in a fast-paced environment.
• Ability to follow established processes, procedures, and controls consistently.
• Strong analytical and problem-solving skills.
• Ability to handle confidential and sensitive information with discretion.
• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
• Comfortable learning and working with HR systems, digital tools, and new technologies.

Attributes

• Customer-focused mindset with a commitment to delivering high-quality service
• Ability to work independently and as part of a team
• Adaptability and willingness to learn new systems and processes
• Strong work ethic and a proactive approach to problem-solving

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [e-mail].

Who we are

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [e-mail].

Job: Human Resources

Job Family: ENTERPRISE

Organization: Corporate Human Resources

Schedule: FULL_TIME

Workplace Type: Remote