Administrative Support

White-; Manila; On-site; PHP 391,000 - 614,000; Full time

Job summary

White & Case in Manila is seeking an Administrative Support professional to provide comprehensive support focused on matter opening in the firm’s case management system. You will input client and case information, prepare documents, and ensure compliance with firm policies.

The ideal candidate is highly organized, detail-oriented, and capable of managing multiple tasks while working independently or as part of a team.

Qualifications

• Excellent written and oral communication skills.
• Proficiency in Microsoft Word, Outlook, Excel, PowerPoint.
• Excellent interpersonal skills with ability to balance individual contributions and teamwork.
• Trustworthy in handling confidential matters and information.
• Detail- and solution-oriented with a sense of urgency.
• Excellent organization and coordination skills.

Responsibilities

• Open new matters in the firm’s case management system and ensure accuracy.
• Input client and case information into the database, ensuring accuracy.
• Prepare and organize necessary documents for matters in compliance with firm policies.
• Review new matter entries for accuracy and completeness; address discrepancies.
• Maintain organized records of all matter openings and related correspondence.
• Ensure all matter openings adhere to legal and regulatory requirements.
• Liaise with attorneys and staff to gather information for matter opening.
• Handle inquiries related to new matter openings; provide timely information.
• Communicate with internal and external stakeholders to ensure smooth processes.
• Use systems to ensure tasks are completed within required timelines.

Skills

Written and verbal communication

MS Office suite

Interpersonal skills

Confidentiality

Organization & coordination

Education

College degree or fresh graduate

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Microsoft PowerPoint

Job description

Our Global Operating Center located in Manila is pivotal to enhancing the Firm’s operational efficiency and streamlining legal and business services support across our global network. Our center provides comprehensive administrative, financial and operational services across office operations, compliance and new business, finance, technology, human resources, innovation and marketing. By centralizing these critical functions, the center ensures consistency and quality in service delivery while reducing operational costs. Through its integrated approach, our Global Operating Center enables the Firm to focus on its core legal services, drive global growth and maintain high standards of client service across all offices.Position SummaryThe Administrative Support will be responsible for providing comprehensive administrative support focused primarily on matter opening. This role includes data entry, document preparation, and ensuring compliance with firm policies and procedures. The ideal candidate will be highly organized, detail-oriented, and capable of managing multiple tasks effectively while working independently and as part of a team.Duties and AccountabilitiesAdministrativeAccurately and efficiently open new matters in the firm’s case management systemInput client and case information into the database, ensuring all details are correct and up-to-datePrepare and organize necessary documents for matters, ensuring compliance with firm policies and proceduresReview new matter entries for accuracy and completeness, addressing any discrepancies promptlyMaintain organized record of all matter openings and related correspondenceEnsure all matter openings adhere to legal and regulatory requirementsManage any other duties as reasonably requested by all stakeholder, allocations and service leadership teams.CommunicationLiaise with attorneys and other staff to gather necessary information for matter openingHandle inquiries related to new matter openings, providing timely and accurate informationCommunicate effectively with internal and external stakeholders to ensure smooth matter opening processesUse effective systems to ensure that both short and long-term tasks related to matter openings are completed within the required timelinesRelationship ManagementUse good judgement at all times; ask follow-up questions if instructions are unclear, efficiently communicate feedback, concerns, issues, and workaroundsShow excellent attention to detail and have a thorough knowledge of department and form procedures and resources, and uphold and utilize these.Ensure all restricted information, matters, issues, and personal effects of all allocations are treated with utmost confidentialityFoster good relationships with attorneys, staff, and other members of the team to facilitate effective and efficient matter opening processesProactively seek to understand and meet the needs of internal clients while maintaining professional and courteous interactions.QualificationsCollege degree holder or fresh graduates with minimal or no work experienceEssential Job RequirementsExcellent written and oral communication skillsProficiency in Microsoft Word, Outlook, Excel, PowerPointExcellent interpersonal skills with the ability to balance being an individual contributor and a team playerTrustworthy in managing and handling confidential matters and informationHas a positive approach to daily task management and can quickly build confidence, respect and trust with othersIs able to remain calm under pressure and work with tight deadlinesDetail and solutions oriented with a strong sense of urgency to pro-actively solve challengesExcellent organization and coordination skills; comfortable managing priorities from multiple partiesLocation and ReportingThis role is based in ManilaThe role reports to the Manager - Office OperationsThis role reports toManager, Office OperationsEqual OpportunitiesWhite & Case is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.If you require assistance and/or adjustment to participate in our application and/or interview process, please email us . We will be happy to work with you.The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.Note to Recruitment AgenciesOur internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business—specific to the relevant office—before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.