Administrative Specialist/Assistant

Moto Access Motorcycle Dealer; Rizal; On-site; PHP 223,000 - 335,000; Full time

Job summary

A motorcycle access dealership in Nueva Ecija is seeking an individual to manage customer inquiries, process sales transactions, and handle inventory management. The ideal candidate will possess strong customer service and organizational skills, with experience in administrative roles. Knowledge of motorcycle mechanics is advantageous but not required. This position offers opportunities for growth in a dynamic environment.

Qualifications

• Previous experience in administrative roles or customer service, preferably in retail or automotive.
• Proficiency in office software and basic accounting systems.
• Ability to handle sensitive customer and financial information with confidentiality.
• Ability to handle sensitive customer and financial information with confidentiality.

Responsibilities

• Manage customer inquiries in person, over the phone, or via email.
• Process sales transactions and ensure accurate recordkeeping.
• Handle inventory management and track stock levels.
• Handle inventory management, including tracking stock levels, ordering parts, and restocking as needed.
• Organize and maintain customer files, service records, and financial documents.
• Coordinate appointments for motorcycle repairs, servicing, and test rides.
• Process invoices, payments, and track accounts receivable.
• Assist with the shop’s marketing efforts, including updating promotional materials or online listings.
• Ensure the shop’s office area is clean and well-organized.

Skills

Organizational skills

Customer service skills

Communication skills

Multitasking abilities

Interpersonal skills

Tools

Microsoft Office

Google Workspace

Basic accounting systems

Job description

• Manage customer inquiries in person, over the phone, or via email, providing information about products, services, and promotions.
• Process sales transactions, including cash, credit card, and financing options, and ensure accurate recordkeeping.
• Assist in the preparation of motorcycle sales and service agreements, including warranties and maintenance records.
• Handle inventory management, including tracking stock levels, ordering parts, and restocking as needed.
• Organize and maintain customer files, service records, and financial documents.
• Coordinate appointments for motorcycle repairs, servicing, and test rides.
• Process invoices, payments, and track accounts receivable.
• Assist with the shop’s marketing efforts, including updating promotional materials or online listings.
• Ensure the shop’s office area is clean and well-organized.

• Previous experience in administrative roles or customer service, preferably in retail or automotive sectors.
• Strong organizational and multitasking skills.
• Proficiency in office software (e.g., Microsoft Office, Google Workspace) and basic accounting systems.
• Good communication and interpersonal skills for customer service.
• Ability to handle sensitive customer and financial information with confidentiality.
• Knowledge of motorcycles or mechanical services is an advantage but not required.