After Sales Staff

Summit Food Ventures Corp.; Cagayan de Oro; On-site; PHP 167,000 - 257,000; Full time

Job summary

Summit Food Ventures Corp. is seeking a proactive service coordinator to assist customers with motorcycle service, repair, and maintenance questions. You will work closely with mechanics to review inspections and repairs while monitoring requests and parts availability.

You will maintain accurate service records, follow up on completed or pending work, and deliver professional customer service in a fast-paced environment.

Qualifications

• College graduate preferred.
• Motorcycle/automotive experience is an advantage.
• Basic knowledge of motorcycle parts and maintenance.
• Good communication and customer service skills.
• Computer literate and organized.
• Detail-oriented and willing to learn.
• Able to work well with mechanics and customers.

Responsibilities

• Assist customers with motorcycle service, repair, and maintenance concerns.
• Coordinate with mechanics regarding motorcycle inspections and repairs.
• Monitor service requests, repair status, and parts availability.
• Prepare service records and reports.
• Follow up with customers regarding completed or pending services.
• Provide professional and friendly customer service.

Skills

Customer service

Communication

Organized

Detail-oriented

Education

College degree

Job description

Job Description:

1. Assist customers with motorcycle service, repair, and maintenance concerns.

2. Coordinate with mechanics regarding motorcycle inspections and repairs.

3. Monitor service requests, repair status, and parts availability.

4. Prepare service records and reports.

5. Follow up with customers regarding completed or pending services.

6. Provide professional and friendly customer service.

Qualifications:

• College graduate preferred.

• Motorcycle/automotive experience is an advantage.

• Basic knowledge of motorcycle parts and maintenance.

• Good communication and customer service skills.

• Computer literate and organized.

• Detail-oriented and willing to learn.

• Able to work well with mechanics and customers.