Administrative & Scheduling Operations Specialist

Outsourced Staff; Manila; On-site; PHP 279,000 - 446,000; Full time

Job summary

Outsourced Staff is seeking a diligent administrator to support client and staff records, NDIs documentation, and onboarding using Visual Care and DocuSign.

You will also manage rosters, confirm shifts, handle cancellations, track hours, and liaise with carers, clients, and founders to maintain a steady daily communication rhythm. Compliance and documentation will be maintained with Microsoft 365 tools.

Responsibilities

• Manage client and staff records and documentation in Visual Care and DocuSign.
• Create and update client/staff profiles; draft and secure NDIS service agreements.
• Process staff onboarding paperwork end to end for new support workers.
• Create and update staff rosters; confirm shifts and communicate roster changes.
• Support funding approvals, track claims, and assist with end-of-month financials.

Job description

Outsourced Staff is seeking a diligent administrator to support client and staff records, NDIs documentation, and onboarding using Visual Care and DocuSign.

You will also manage rosters, confirm shifts, handle cancellations, track hours, and liaise with carers, clients, and founders to maintain a steady daily communication rhythm. Compliance and documentation will be maintained with Microsoft 365 tools.