Administrative Associate - TMC Clinic (Eastwood)

The Medical City; Quezon City; Presencial; PHP 180.000 - 240.000; Jornada completa

Descripción de la vacante

The Medical City in Quezon City seeks an on-site clinic administrator to support patient care, appointment scheduling, document handling, and data entry. The role involves coordinating with doctors, HMOs, and billing to ensure smooth clinic operations.

Key duties include safeguarding patient safety, processing authorizations, managing medical records, and generating reports in compliance with privacy standards. Strong organizational skills are essential.

Responsabilidades

• Ensures patients’ safety and comfort
• Assists in the performance of needed medical and diagnostic procedures
• Greets and assists patients as soon as they arrive at the clinic
• Answers telephone calls, emails, and respond to inquiries
• Schedules patients according to the doctors and clinic services and refer patients to other TMC Clinics as needed
• Secures Letter of Authorization, approval, endorsement for patient availment
• Assists cashier in issuing receipts and invoices
• Collects and encodes patient data needed to facilitate clinic transactions
• Ensures, monitors, and applies appropriate discounts to HMO and other stakeholders
• Serves as an ambassador for partner HMOs and stakeholders
• Manages proper storage of medical records
• Ensures accurate release of medical & diagnostic records
• Adheres to the Data Privacy Act in terms of confidentiality of patient records
• Monitors and orders forms for HMOs and companies
• Prepares and generate reports accordingly
• Performs other tasks that may be assigned from time to time

Descripción del empleo

II. Key Result Areas | Duties and Responsibilities

A. Patient Care Administration

• Ensures patients’ safety and comfort
• Assists in the performance of needed medical and diagnostic procedures

B. Operational Efficiency

• Greets and assists patients as soon as they arrive at the clinic
• Answers telephone calls, emails, and respond to inquiries
• Schedules patients according to the doctors and clinic services and refer patients to other TMC Clinics as needed
• Secures Letter of Authorization, approval, endorsement for patient availment
• Assists cashier in issuing receipts and invoices
• Collects and encodes patient data needed to facilitate clinic transactions

C. Health Maintenance Organization (HMO) Facilitation & Other Stakeholders

• Ensures, monitors, and applies appropriate discounts to HMO and other stakeholders
• Serves as an ambassador for partner HMOs and stakeholders

D. Records Management

• Manages proper storage of medical records
• Ensures accurate release of medical & diagnostic records
• Adheres to the Data Privacy Act in terms of confidentiality of patient records
• Monitors and orders forms for HMOs and companies
• Prepares and generate reports accordingly
• Performs other tasks that may be assigned from time to time