Administrative Assistant

MTC ADS and General Merchandise; Pampanga; On-site; PHP 350,000 - 550,000; Full time

Job summary

A local retail company in Pampanga seeks an individual to develop strategies for managing client accounts and drive sales growth. The role involves building and maintaining strong client relationships, addressing inquiries and complaints, identifying new sales leads, and collaborating effectively with various teams. Ideal for someone committed to supporting business success.

Responsibilities

• Develop strategies for managing client accounts and driving sales growth.
• Build and maintain strong relationships with clients.
• Address client questions and requests in a timely manner.
• Handle and resolve client complaints efficiently.
• Identify and pursue new sales leads.
• Prepare and send quotations based on client requirements.
• Identify new potential clients through field research, industry events, and referrals.
• Clearly articulate the value of products or services to clients, using customer feedback and insights.
• Provide regular updates on account status, sales progress, and emerging opportunities.
• Ensure client contact details and sales activity are accurately recorded in the database.
• Prepare and send quotations based on client requirements and pricing guidelines.
• Collaborate with clients to negotiate contracts that align with their needs and company goals.
• Coordinate with the Accounting Staff to address any financial concerns related to client billing, or payments.
• Work closely with the Administrative Staff to stay updated on job orders, client deliveries, and administrative concerns to ensure smooth operations.
• Collaborate with the Project Coordinator to coordinate installations ensuring that client timelines and expectations are met.
• Perform other duties as assigned by management to support business success and client satisfaction.

Job description

Job Description

• Develop strategies for managing client accounts and driving sales growth.
• Build and maintain strong relationships with clients, ensuring their needs are addressed efficiently.
• Foster lasting relationships with external clients and internal teams to enhance the overall customer experience.
• Address client questions and requests in a timely and professional manner.
• Handle and resolve client complaints efficiently and professionally.
• Identify and pursue new sales leads through research, outreach efforts, and relationship-building.
• Identify new potential clients through field research, industry events, and referrals.
• Clearly articulate the value of products or services to clients, using customer feedback and insights.
• Provide regular updates on account status, sales progress, and emerging opportunities.
• Ensure client contact details and sales activity are accurately recorded in the database.
• Prepare and send quotations based on client requirements and pricing guidelines.
• Collaborate with clients to negotiate contracts that align with their needs and company goals.
• Coordinate with the Accounting Staff to address any financial concerns related to client billing, or payments.
• Work closely with the Administrative Staff to stay updated on job orders, client deliveries, and administrative concerns to ensure smooth operations.
• Collaborate with the Project Coordinator to coordinate installations ensuring that client timelines and expectations are met.
• Perform other duties as assigned by management to support business success and client satisfaction.

Working Location

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