Administrative Assistant

VA Masters; Cauayan; On-site; PHP 391,000 - 558,000; Full time

Job summary

vamasters, Inc. is seeking an organized Executive Assistant to handle a high volume of calls, messages, and scheduling.

You will greet callers, screen inquiries, and route information to the appropriate executives with professionalism and discretion. The role requires excellent spoken and written English, experience with calendar tools, and the ability to manage multiple tasks while maintaining confidentiality.

Qualifications

• Proven experience as an Executive Assistant, receptionist, or phone-based support role.
• Excellent spoken English with a professional phone presence.
• Strong written English for messages and follow-ups.
• Experience with calendar and scheduling tools.
• Comfort with phone and call management software.
• Sound judgment with sensitive and confidential matters.
• Principled, painstaking, and self-managing in day-to-day work.
• Strong communication skills.

Responsibilities

• Greet callers with a professional, friendly welcome.
• Screen calls and direct to the right person or department.
• Take accurate messages and deliver promptly.
• Answer questions with approved information and escalate when needed.
• Book appointments and handle calendar requests by phone.
• Chase missed calls, voicemails, and callbacks.
• Record call details and notes in our systems.
• Assist the executive with daily administrative tasks.
• Keep sensitive calls and information confidential.

Skills

Executive support experience

Excellent spoken English

Clear written English

Calendar management

Phone call handling

Confidential information handling

Self-management

Strong communication

Tools

CRM systems

Call-logging tools

VoIP platforms

Calendar tools

Job description

Job Summary:

Every call into our business will be met by a polished and dependable Executive Assistant, who answers professionally, understands the caller's needs, and makes sure every message and request reaches the right person. Articulate, composed under pressure, and highly organized is the profile that fits.

Key Responsibilities:

• - Greet incoming calls promptly with a professional, friendly welcome
• - Screen calls and direct them to the right person or department
• - Take accurate messages and deliver them promptly
• - Answer caller questions with approved information and **escalate** when needed
• - Book appointments and handle calendar requests that arrive by phone
• - Chase missed calls, voicemails, and callbacks
• - Record call details and notes in our systems so nothing slips through
• - Assist the executive with day-to-day administrative tasks
• - Keep sensitive calls and information confidential

Mandatory Skills:

• - Proven experience as an Executive Assistant, receptionist, or in a phone-based support role
• - Excellent spoken English with a clear, professional phone presence
• - Strong written English for messages and follow-ups
• - Experience with calendar and scheduling tools
• - Comfort with phone and call management software
• - Sound judgment with sensitive and confidential matters
• - Principled, painstaking, and self-managing in your day-to-day work
• - Strong communication skills

Preferred Skills:

• - Experience supporting executives or business owners directly
• - Experience with a CRM or call-logging tool
• - Experience with business phone systems such as VoIP platforms
• - Customer service or appointment-setting background
• - Adept at dividing your focus across several tasks and priorities and finishing each on time

Why Join Us:

Serve as a trusted right hand to a busy executive and the first impression of our business. You will join a supportive team that values professionalism and initiative, with room to widen your responsibilities over time.