Accounts Administrative Assistant

Allied Health 2U; Manila; Remote; PHP 335,000 - 446,000; Full time

Benefits offered by this job

Remote work

Structured training

Supportive AU/PH collaboration

Job summary

Allied Health 2U is hiring an Admin & Accounts Assistant to join our fully remote team. This full-time, WFH role spans admin, accounts and system work, with six months of guided training and a real chance to shape our new workflow platform.

You’ll support client intake, invoicing, and finance processes, while learning iinsight, Xero and Google Workspace. Strong English, attention to detail, and independence are essential to thrive in our flexible, Australia-Philippines collaboration.

Qualifications

• 6–12 months experience in admin, accounts or bookkeeping.
• Strong English written and spoken communication.
• Proficient with Google Sheets and Google Workspace.
• Strong numerical accuracy and attention to detail.
• Systems mindset with process improvement.
• Comfort using AI tools (Claude / ChatGPT).
• Ability to work independently and take initiative.
• Quiet, reliable home workspace with internet.

Responsibilities

• Manage client intake and referrals.
• Maintain client records accurately in iinsight.
• Handle inquiries via shared inbox (Hiver).
• Support scheduling and document management, including service agreements.
• Prepare and send NDIS invoices.
• Follow up payments and chase overdue invoices.
• Support reconciliation in Xero.
• Assist other departments and help test new workflow systems.

Skills

Admin experience

English proficiency

Google Sheets

Numerical accuracy

Systems mindset

AI tools

Independent worker

Quiet home office

Tools

Xero

Job description

Admin & Accounts Assistant (WFH | Full Time | PHP 30,000 to 40,000)

Learn every system behind a growing Australian allied health provider. A full time, work from home role across admin, accounts and systems.

Why You'll Love Working With Us

• 100% Remote: work from anywhere with a stable internet connection
• Full Time, Monday to Friday, day shift, no weekend work
• Structured Training: six months of guided learning across admin, accounts and systems
• Real Impact: help design and build a new system the whole team will use
• Supportive Team: approachable managers in Australia and the Philippines

About Allied Health 2U

Allied Health 2U has supported NDIS participants since 2015, delivering mobile and telehealth allied health services across Australia, including psychology, positive behaviour support and occupational therapy. Our Sydney team works closely with our team in the Philippines, and we're growing.

This role is for someone who wants to understand how a business really runs. You'll start in admin, move into accounts, and by month six you'll use what you've learned to help our Operations lead build a new iinsight module in TaskLith, our workflow platform.

Your First Six Months

Months 1 to 2: Admin

• Manage client intake and referrals
• Keep client records accurate in iinsight
• Handle enquiries through our shared inbox (Hiver)
• Support scheduling and document management, including service agreements

Months 3 to 4: Accounts

• Prepare and send NDIS invoices
• Follow up payments with plan managers and participants
• Track and chase overdue invoices
• Support reconciliation in Xero

Months 5 onwards: All rounder

• Assist any department that needs help.
• Work with our Operations lead to design, test and launch new workflow systems for the company

What We're Looking For

• 6 to 12 months experience in an admin, accounts or bookkeeping role
• Excellent written and spoken English, as you'll be emailing Australian clients, support coordinators and plan managers
• Confident with Google Sheets and Google Workspace
• Accurate with numbers and details
• A systems mindset: you notice when a process is clunky and want to fix it
• Comfortable using AI tools like Claude or ChatGPT, or keen to learn
• Able to work independently, take initiative and follow processes
• Quiet home workspace and reliable internet connection

Nice to Have

• Experience with NDIS, healthcare or Australian clients
• Exposure to iinsight or a similar case management system
• Any experience automating tasks (Sheets formulas, Apps Script, Zapier or similar). Coding is not required.