ActiveOne: Workforce Associate

RelianceUnited; Mandaluyong; On-site; PHP 279,000 - 391,000; Full time

Job summary

RelianceUnited is seeking an organized administrator to ensure accurate attendance and timekeeping processing, aiding payroll readiness during a transition to a new system. The role supports multiple accounts and requires careful data handling, reporting, and timely communication with Operations.

The ideal candidate will have strong MS Excel and Google Sheets skills, exceptional written and verbal communication, and the ability to work under pressure with shifting schedules in Mandaluyong.

Qualifications

• College graduate of any course; fresh graduates welcome.
• Strong verbal and written communication skills.
• Proficiency in MS applications (Excel, etc.)/Google Suite (Sheets, etc.).
• Strong operational discipline; able to manage time and resources to deliver on critical outcomes.
• Able to work gracefully under pressure and in a timeline-driven environment.
• Amenable to work on shifting schedules.
• Willing to work in Mandaluyong.

Responsibilities

• Develop a clinic staffing schedule.
• Collect, review, analyze, and interpret data to identify workforce challenges.
• Prepare workforce analysis reports for business needs.
• Provide recommendations to improve the workforce to reduce overheads and enhance client experience.
• Generate regular and ad-hoc/real-time reports on client metrics.
• Provide periodic reports and data trends containing performance data to support Operations.
• Respond to Service Level variations.
• Maintain employee records in the database.
• Handle employee timekeeping reports and dispute management.

Job description

Job Objective:

To ensure accurate and timely processing of employee attendance and timekeeping records, supporting payroll readiness and maintaining operational efficiency across assigned accounts during the transition to the new timekeeping system.

Duties and Responsibilities:

1. Develop a clinic staffing schedule.
2. Collect, review, analyze, and interpret relevant data to identify challenges in the workforce.
3. Prepare workforce analysis reports for business needs.
4. Provide recommendations to improve the workforce to reduce overheads and increase client experience.
5. Generate regular and ad-hoc/real-time reports on a variety of Client metrics.
6. Provide periodic reports and data trends containing performance data to support Operations
7. Respond to Service Level variations.
8. Maintains employee records in the database
9. Handles employee timekeeping report and dispute Management

Background and Qualifications:

1. College graduate of any course. Fresh graduates are welcome to apply.
2. Strong verbal and written communication skills.
3. Proficiency in MS applications (Excel, etc.)/Google Suite (Sheets, etc.)
4. Strong operational discipline, able to manage time and resources to deliver on critical outcomes.
5. Able to work gracefully under pressure and works in a timeline driven environment.
6. Amenable to work on shifting schedules.
7. Willing to work in Mandaluyong.