Accounts Receivable Supervisor — Remote, PM Shift

Concentrix; Metro Manila; On-site; PHP 558,000 - 725,000; Full time

Job summary

Concentrix in Manila is seeking an Accounts Receivable Supervisor to oversee end-to-end invoicing and collections, drive DSO and billing KPIs, and serve as the main AR point of contact for internal stakeholders.

You will supervise invoicing, client portal management, and collections follow-ups; collaborate with Sales and Operations to resolve billing issues; monitor disputes, aging, and adjust processes to improve cycle time and accuracy.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• 4+ years in Invoicing, Billing, Accounts Receivable, and Collections.
• Hands-on Project Management experience leading end-to-end projects.
• Proactively identifies risks, gaps, and improvement opportunities.
• WFM background preferred, including capacity planning, reporting, scheduling, analytics.
• Self-motivated, accountable with team leadership skills.
• Strong internal stakeholder management and collaboration.
• Strong analytical skills with high attention to detail.
• Excellent written and verbal communication.
• Ability to work from home if needed.
• Willingness to travel to Manila.
• Mid-shift schedule (1:00 PM – 11:00 PM) with overtime.

Responsibilities

• Supervise invoicing and collections process.
• Ensure invoices are prepared, approved, and submitted accurately and on time.
• Oversee client portal management and progress invoices to payment status.
• Monitor portal status, rejections, resubmissions, and approvals to prevent delays.
• Coordinate weekly cadence with Sales and Operations to track invoicing status.
• Partner with Sales and Operations to resolve billing issues efficiently.
• Track root causes of disputes and implement corrective actions.
• Drive collections activities including payment follow-ups and escalations.
• Monitor AR aging, unapplied cash, and deductions to minimize DSO impact.
• Identify payment risks and implement mitigation plans with internal stakeholders.
• Serve as main AR point of contact; provide status updates on invoicing, collections, and cash receipts.
• Participate in client calls and internal meetings related to billing performance.
• Review work quality and ensure timely resolution of issues.
• Ensure adherence to SOPs, controls, and audit requirements.

Skills

Project management

Analytical skills

Communication skills

Independent work

Education

Bachelor's degree in Accounting, Finance, Business Administration

Job description

Concentrix in Manila is seeking an Accounts Receivable Supervisor to oversee end-to-end invoicing and collections, drive DSO and billing KPIs, and serve as the main AR point of contact for internal stakeholders.

You will supervise invoicing, client portal management, and collections follow-ups; collaborate with Sales and Operations to resolve billing issues; monitor disputes, aging, and adjust processes to improve cycle time and accuracy.