Accounts Receivable Supervisor

MicroSourcing International; Pasay; Híbrido; PHP 420.000 - 720.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare coverage from day one

Performance bonuses

Paid time-off with cash conversion

Group life insurance

Descripción de la vacante

MicroSourcing invites an Accounts Receivable Supervisor to join its MOA, Pasay team in a hybrid, dayshift role. You will oversee AR entries, invoicing timeliness, and collections while guiding a skilled team to ensure accurate transactions and strong cash flow.

As the AR Supervisor, you will coordinate with senior managers, coach agents on KPIs, and maintain clear, professional communication with customers.

Formación

• 3–5 years of Accounts Receivable and Collections experience, preferably in a BPO or financial firm setup.
• Proficiency with MS Office applications and AR software.
• Accounts Receivable experience.
• Team management and performance management.
• Bachelor's degree in Business, Accounting, or related financial field.

Responsabilidades

• Monitor team's performance: ensure AR entries are correct, invoices are on time, collections are made for due/past due accounts and OTA commissions paid.
• Monitor number of team members online and manage break/lunch schedules for coverage.
• Notify National AR Manager, Area AR Manager, and Financial Controller of issues and provide solutions.
• Coach agents on performance to meet monthly KPIs.
• Ensure honest, open, and professional communication with customers, employees, and others.

Conocimientos

Communication skills

Fluent English

Schedule adaptability

Customer orientation

Problem solving

Multitasking

Analytical skills

Educación

Bachelor's degree in Business/Accounting

Herramientas

MS Office

MS Word

Excel

Accounts Receivable Systems

GDS experience

Descripción del empleo

Job Description:

Discover your 100% YOU with MicroSourcing!

Position: Account Receivable Supervisor

Location: MOA, Pasay

Work setup & shift: Hybrid, Dayshift

Why join MicroSourcing?

You’ll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As an Accounts Receivable Supervisor, you will:

• Responsible in monitoring team's performance (ensuring all AR entries are correct, invoices are processed on time, collections are made for accounts due and past due and accounts payables (OTA commissions, etc.) are paid in a timely manner.
• Monitor number of team members logged in to work on transactions as well as manage break/lunch schedules to ensure coverage..
• Notify the National AR Manager, Area AR Manager, Financial Controller of any issues immediately as they arise and provide appropriate solutions.
• Coach agents and Senior Agents on performance (Monthly KPI) to ensure agents meet targets set.
• Ensure that communication with customers, employees and others is honest, open and professional

What You Need

Non-negotiables

• One (3) to three (5) years of relevant Accounts Receivable and Collections experience preferably in a BPO or Financial Firm set up.
• Proficiency with MS Office applications (i.e. MS Word, Excel) and other call centre-specific software, Accounts Receivable Systems, and GDS experience is a plus.
• Accounts Receivable Experience.
• Team Management and Performance Management
• At least a bachelor's degree in any Business, Accounting, or other financial courses.

Preferred Skills/expertise

• Excellent oral and written communication skills.
• Fluency in the English language.
• Adaptive to changing work schedules and working hours.
• Customer orientation.
• Problem-Solving, Decision-Making, and Analytical skills.
• Efficient Multitasking ability.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply