Accounts Receivable Specialist – SaaS Billing SuiteBilling

Dialpad; Pasig; On-site; PHP 670,000 - 1,004,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Growth opportunities

Job summary

Dialpad is seeking an Accounts Receivable Associate to own billing and contract review, assist with disputes, and support SuiteBilling implementation in our Manila office. You will collaborate with revenue, orders, and customer success teams to ensure accurate invoicing, pursue timely payments, and help optimize order-to-cash processes in a dynamic SaaS environment.

The role reports to the Supervisor, Billing, and requires availability to work during US Eastern Time business hours.

Qualifications

• 4+ years AR experience in a fast-paced SaaS environment.
• Accounting software experience, including AR and cash modules.
• Meticulous attention to detail.
• Strong written and verbal communication skills.
• Intermediate Excel skills (lookups, pivots).
• Ability to work independently and prioritize multiple projects.
• Experience with NetSuite SuiteBilling and Salesforce.

Responsibilities

• Manage customer billing; issue invoices and credits accurately.
• Assist with SuiteBilling implementation and system validation.
• Support collections and order-to-cash process improvements.

Skills

Accounts receivable

SaaS

Excel

Communication

Independent work

Education

Business degree

Accounting degree

Tools

NetSuite SuiteBilling

Salesforce

Job description

Dialpad is seeking an Accounts Receivable Associate to own billing and contract review, assist with disputes, and support SuiteBilling implementation in our Manila office. You will collaborate with revenue, orders, and customer success teams to ensure accurate invoicing, pursue timely payments, and help optimize order-to-cash processes in a dynamic SaaS environment.

The role reports to the Supervisor, Billing, and requires availability to work during US Eastern Time business hours.