Accounts Receivable Specialist (AU Account)

Remote Employee BPO Phil Inc; San Fernando; A distancia; PHP 446.000 - 692.000; Jornada completa

Descripción de la vacante

Remote Employee BPO Phil Inc is seeking an experienced Accounts Receivable Specialist to join an Australian pest control business. This role focuses on invoicing, payment allocation, collections, and customer account management.

You will ensure billing accuracy and collaborate with the Australian onshore team to reflect service activity in the billing process. You will prepare and issue invoices, allocate payments, monitor balances, and proactively follow up on overdue payments while handling

Formación

• 3+ years of Accounts Receivable, invoicing, billing, or general accounting experience.
• Strong understanding of accounting fundamentals and Australian accounting practices.
• End-to-end AR experience including invoicing, payment allocation, reconciliation, and collections.
• Experience handling commercial customer accounts and payment follow-ups.
• Comfortable outbound collection calls and professional communication on overdue payments.
• Accounting qualification or relevant accounting experience.
• Experience using Xero or similar cloud-based accounting software.
• Strong Excel/Google Sheets skills.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.

Responsabilidades

• Prepare and issue invoices for services completed on the previous day.
• Review service activity and ensure all billable services are accurately captured and invoiced.
• Accurately allocate customer payments to invoices and accounts.
• Monitor customer accounts and identify outstanding and overdue balances.
• Contact commercial customers by phone to follow up on outstanding payments.
• Handle customer queries relating to invoices, payments, account balances, and supporting documentation.
• Resend invoices and documents as required.
• Prepare and issue manual invoices for government and large clients per billing schedules.
• Maintain accurate customer account records in the accounting system.
• Attend the daily morning huddle with the Australian onshore team.

Conocimientos

Accounts Receivable

Invoicing

Billing

Collections

Customer account management

Educación

Accounting qualification or relevant accounting experience

Herramientas

Xero

Excel/Google Sheets

Descripción del empleo

About the role

We are looking for an experienced and independent Accounts Receivable Specialist to join an Australian pest control business. This role is primarily focused on Accounts Receivable, invoicing, payment allocation, collections, and customer account management. The ideal candidate should already have a solid understanding of accounting fundamentals and Australian accounting practices, allowing them to work independently with minimal supervision. You will be responsible for preparing and issuing invoices based on completed services, allocating customer payments, monitoring outstanding accounts, and proactively following up with commercial customers regarding overdue payments. You will also work closely with the Australian onshore team to ensure that service activity is accurately reflected in the billing process.

Key responsibilities

• Prepare and issue invoices for services completed on the previous day

• Review service activity and ensure all billable services are accurately captured and invoiced

• Accurately allocate customer payments to the corresponding invoices and accounts

• Monitor customer accounts and identify outstanding and overdue balances

• Contact commercial customers by phone to follow up on outstanding and overdue payments

• Handle customer queries relating to invoices, payments, account balances, and supporting documentation

• Resend invoices and supporting documents to customers when required

• Prepare and issue manual invoices for government and large commercial clients based on their required billing schedules

• Maintain accurate customer account records and ensure transactions are properly recorded in the accounting system

• Attend the daily morning huddle with the Australian onshore team to review the previous day's service activity and understand upcoming service requirements

About you

• 3+ years of relevant Accounts Receivable, invoicing, billing, or general accounting experience

• Strong understanding of accounting fundamentals and Australian accounting practices

• Proven experience handling end-to-end Accounts Receivable functions, particularly invoicing, payment allocation, account reconciliation, and collections

• Previous experience handling commercial customer accounts and payment follow-ups

• Comfortable making outbound collection calls and professionally communicating with customers regarding overdue payments

• Accounting qualification or relevant accounting experience

• Experience using Xero or similar cloud-based accounting software

• Strong Excel/Google Sheets skills

• Strong attention to detail and accuracy

• Excellent written and verbal communication skills