Accounts Receivable Officer

AIPI Acquire Intelligence Philippines Inc.; Taguig; On-site; PHP 420,000 - 660,000; Full time

Job summary

Acquire Intelligence is seeking an Accounts Receivable Officer to achieve debtor payment targets and maintain a clean ledger by supporting retail customers and collaborating with the sales, customer service and DC teams.

You will drive debtor planning, follow up on overdue accounts, and manage reconciliation across SAP and related systems, while building trusted relationships with stakeholders to support company growth.

Qualifications

• 10+ years in Accounts Receivable in a product-based industry.
• Experience reconciling payments against invoices with multiple product lines.
• Bank payment reconciliation in a high-volume environment.

Responsibilities

• Maintain a clean ledger and follow up on overdue accounts.
• Attend internal meetings with BDMs to align with sales targets.
• Close and open accounts in SAP; reconcile group accounts and ensure PPSR/insurance coverage.

Skills

Exceptional communication skills

Debtor focused

Attention to detail

Time management

SAP

Microsoft Office

Tools

SAP

Microsoft Office

Job description

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Title: Accounts Receivable Officer Employing Entity: Directed Electronics Australia Reporting to: Finance Manager Team: Finance & Admin Team size: 4 No. of Direct reports: 0 Key contacts/stakeholders Internal: Accounts Receivable Manager Finance Manager General Manager Sales team Service Customer Service DC External: Insurers Customer/Debtors Freight Companies

Get to know the team Our Accounts Receivable team is a key team with Finance & Admin who strives to enable customer success and are focused on our ability to manage all account needs, collaborating with the sales team, customer service and the DC to bring this together. With combined experience from the AR department, Sales and customer service teams, this is a highly motivated, fun and supportive role that helps cement our strong relationships and help in the company’s growth.

Role objective and areas of focus

The primary objective of the Accounts Receivable Officer is to achieve debtor payment targets and a clean ledger through providing exceptional support to our retail customers and building trusted relationships with all stake holders. This ensures the success of our sales and BDMs to drive sales of our products in store.

Acting as the voice of the customer, the Accounts Receivable Officer will focus on the following areas:

• Reconciliation
• Debtor Planning
• AR Key Functions

Key responsibilities

Responsibilities of the Accounts Receivable Officer will include but are not limited to:

• Reconciliation
  • Develop and foster great customer & business relationships.
  • Maintaining a clean ledger, following up claims and overdue accounts across related systems.
  • Attend regular internal meetings with BDMs to ensure accounts are accurate to the sales targets.
  • Provide regular updates to Finance Managers and BDM’s should the need arise.
  • Contributing to the development of new processes.
• Debtor planning
  • Liaising with BDM’s, DC and customer service to achieve goals to all work towards.
  • Working on cashflow forecasts for decision making.
  • Assist the Finance Manager with any projects, assist team in managing peak periods and end of month tasks.
• AR Key Functions
  • Manage all enquires and inboxes.
  • Assist in closing and opening new accounts in SAP.
  • Reconciliation of all group (including eCommerce) accounts to maintain up to date ledgers and figures.
  • Ensuring accounts are set up correctly and updated on PPSR and insurance for complete coverage.
  • Processing of claims/credits assigned to the department.
  • Creating new debtors.
  • Uploading of Debtor financing each week and reconciling month end.
  • End of month processes.

How success in the role is defined

Success in the role will be measured by the Accounts Receivable Officer achieving:

• Low debtor payment days
• Accurate processing and reconciliations of all payment gateways and SAP system
• Following up on all claim deductions and enquires to resolve to ensures that relationships can be built between customers and the company.

The role in action

A typical day Clear inboxes of emails and enquires. Take any inbound calls and enquiries – managing till resolution. Banking and reconciliations of accounts. Chasing payments resolution for any outstanding debts from any local and overseas customers. Opening and updating accounts. Discussions with BDM's and customer service to provide the best support and service for the customer. Processing claims and rebates as required.

A typical week

Calling customers and emailing follow ups as needed. Stop supply letters or Final Demand if required. Reviewing customer credit limits and payment history to update to the requirements of the business. Debtor Financing. Reconciling debtors. Assist in opening and closing new accounts.

A typical month

Complete month end process. Balance debtor financing. Chase up any payments not yet received. Attend Sales/AR meeting to discuss requirements from both departments.

Skills, interests, and experience required to succeed

A successful Accounts Receivable Officer will demonstrate:

Previous Experience

Minimum 10+ years’ experience in an Accounts Receivable role ideally with a product-based industry. Reconciling payments against invoices with multiple product/purchase lines. Proactively managing AR with national retailers at both a company and proprietor/owner level. Success in reducing outstanding debt. Bank payment reconciliation in a role with 100’s of weekly payments. Ability to prioritise and multitask. Support and work closely with other departments. Ability to thrive in high volume and fast-paced environment ensuring a high level of skill.

Technical Skills

Working knowledge of SAP (desirable) Sound knowledge of Microsoft Office programs

Behaviours

Exceptional communication skills to engage with customers, BDMs and internal departments. Proactive – being a planner and connecting with manager to plan and prioritise. Being a team player who collaborates; sharing ideas and learning from your colleagues. Debtor focused. Ability to adapt to change in a fast-paced environment. Attention to detail and accuracy a must. Energetic with exception time management skills Motivation and interests Developing interests in the company for learning and growth

Join the A-Team and experience the A-Life!

Acquire Intelligence is an award-winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We’re an entrepreneurial business that is highly experienced in working with our partners to do. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business.” We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted. We’re recognized as being Safe, Flexible and Innovative, giving the client confidence. As a dynamic organization with the ability to take your career to the next level, we’re looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

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