Accounts Receivable Coordinator II

Vertiv; Mandaluyong; On-site; PHP 360,000 - 540,000; Full time

Job summary

Vertiv in Manila is seeking a Collection Specialist to manage day-to-day collection activities for its assigned portfolio, aiming to improve cash flow and reduce past-due balances.

You will work in a fast-paced, results-driven environment, coordinate with internal teams, and ensure adherence to the company’s collection policies while delivering measurable DSO improvements.

Strong communication, organizational skills, and experience with AR software are essential.

Qualifications

• University studies completed or in progress.
• 1-2 years in customer service and AR/collections preferred.
• Strong communication and interpersonal skills.
• Must be assertive, confident and service oriented.
• Highly organized with the ability to meet deadlines under pressure.
• Experience with AR, B2B collections, and owning a portfolio.
• Proficiency in MS Office; ERP systems exposure a plus.

Responsibilities

• Manage day-to-day collection activities for assigned portfolio.
• Aim to achieve collection targets and reduce past-due balances.
• Contribute to DSO performance while following policy.
• Coordinate with internal teams to resolve disputes and improve cash flow.

Skills

Customer service

Effective communication

Assertive

Detail oriented

Organizational skills

Deadline driven

Analytical thinking

Problem solving

ERP system knowledge

Time management

Education

University studies

Tools

MS Office (Word, Excel, PowerPoint)

Oracle

SAP

GetPaid

Job description

Job Description

Join a High-Performance Culture That Drives Innovation and Excellence

At Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.

Why Vertiv?

• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
• Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
• Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career.
• A Place for Everyone: Our commitment to inclusion ensures that all employee’s unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.

Overview

The collection specialist will manage day-to-day collection activities for his/her assigned portfolio, to achieve Collection targets, both in Cash and Past Due Reduction, and contribute to DSO performance target while adhering to Vertiv’ collection policy.

Responsibilities and Measurement Criteria with Time investment Needed on Each:

(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)

Qualifications

Required/ Minimum Qualifications

• University studies
• 1-2 years in customer service environment and at least 1 year in Collections/Accounts Receivable
• Effective communication and interpersonal skills
• Must be assertive and confident.
• Must have positive attitude and focus on customer-service.
• Highly organized, detail-oriented, committed to deliver results, meeting multiple deadlines, and able to work under pressure.
• Must have previously worked in AR or B2B Collections handling his/her own set of accounts (portfolios)
• Proven proficiency in use of MS Office Software – Word, Excel, PowerPoint
• Willingness and ability to learn company’s ERP system; prior experience with Oracle, SAP and GetPaid a plus.
• Ability to set priorities/initiatives to complete daily work.
• Ability to handle large volume of email communications and phone calls.
• Highly analytical and excellent problem-solving skills
• Keen attention to details

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS:

Safety, Integrity, Respect, Teamwork, Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development