Accounts Receivable Coordinator

Canon Australia; Philippines; On-site; PHP 240,000 - 360,000; Full time

Job summary

Canon Australia in the Philippines is seeking an Accounts Receivable Coordinator to support the finance team with billing, payment allocation, query resolution, and customer account maintenance.

You will gain foundational exposure to collection, credit control, and cash application processes while ensuring accurate financial records and excellent customer service. This role maintains the billing system, generates invoices, reconciles accounts, and assists customers with documentation needs.

Qualifications

• Bachelor’s degree in Finance, Accounting, or related field.
• 6 months – 1 year of experience in accounts receivable, billing, or finance support.
• Proficiency in Microsoft Excel; familiarity with accounting software (e.g., Xero, Cin7) is an advantage.
• Strong attention to detail and accuracy in data entry.

Responsibilities

• Maintain and update the billing system and ensure data accuracy.
• Generate invoices, credit notes, and account statements timely.
• Post payments to invoices and resolve customer queries with documentation support.
• Monitor ageing, apply credits and collections, and clear discrepancies.
• Assist with month-end processes and provide cash receipt postings.
• Communicate with clients via phone and email to collect receivables.
• Support the team and contribute to process improvements.
• Maintain professional relationships with internal and external customers.

Skills

Attention to detail

Microsoft Excel

Communication skills

Teamwork

Education

Bachelor’s degree in Finance, Accounting, or related field

Tools

Xero

Cin7

Job description

Accounts Receivable Coordinator

Company: Canon Australia | Job Type: Full Time | Philippines

Job Description - Accounts Receivable Coordinator

The Accounts Receivable Coordinator supports the finance team by assisting in billing, payment allocation, query resolution, and customer account maintenance. This role provides foundational exposure to collection, credit control, and cash application processes while ensuring accurate financial records and excellent customer service. This position is responsible for maintaining the billing system, generating invoices, reconciling accounts, and providing support to customers regarding their queries and documentation needs.

Essential Duties

Billing System Management

• Maintain and update the billing system, ensuring accurate and up-to-date information
• Sync data with accounting software to facilitate seamless financial transactions

Invoicing and Documentation

• Generate invoices, credit notes, and account statements in a timely manner
• Verify and accurately post all payments to the corresponding invoices
• Provide customers with any necessary support documents and address their queries

Reconciliation and Month End Reporting

• Maintain accounts receivable records to ensure ageing is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
• Perform daily cash management duties, including the recording of fund received, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger
• Monitor and collect accounts receivable by contacting clients via telephone and email
• Prepare analytical and ratio analyses relevant to A/R, so management can gain a better understanding of how collection efforts are progressing
• Support other accounting and finance team members
• Provide support for the month-end process, ensuring all tasks are completed accurately and on time

Customer Relationships (external and internal)

• Communication with internal and external customers (both written and verbal) to be professional and consistent with our goal of providing excellent customer service.

Query Resolution

• Ensure all billing and debt related queries are resolved in an efficient and professional manner which will conclude with timely payment of theinvoices involved. Where there are possible enquiries the customer is to be informed. Where the query is referred to another business unit the team remains responsible for the resolution of the query until fully resolved and contacting the customer.
• All queries to be resolved within agreed SLA’s.

Allocation of Payments

• Ensure all payments are applied to customer accounts within SLA.
• Ensure all duties in relation to the timely allocation of payments are undertaken daily and/or as required.

Data Entry

• Ensure all manual billing forms are entered into the billing system daily with no carryovers or errors.
• Sequence Reporting is used to follow up on missing forms to ensure all revenue is captured.

Team Membership

• Actively assist the Manager and other members of the team to achieve deadlines and objectives across the wider team.

Personal Development

• Keep skills and knowledge of Accounts Receivable practices up to date and recommend appropriate training to Manager to ensure that skills and knowledge continue to align with business requirements.

Continuous Improvement

• Identify and eliminate inefficient work practices.
• Continually monitor and review current practices and procedures including system processes and where necessary make recommendations in respect to enhancements.
• Ensure a continuous improvement view of the end-to-end processes.

Other duties

• Support the company in optimising our financial transactions and systems by performing reconciliation of payments and customer accounts
• Communicate discrepancies to management team, identify slow-paying customers, and recommend collection candidates
• Strengthen and grow relationships with clients by communicating with customers regarding past-due accounts
• Assist in streamlining the accounts receivable process by identifying areas for performance improvement
• Exercise integrity and confidentiality in financial reporting, and comply with national and local financial requirements
• Any other tasks as required.

Qualifications

• Bachelor’s degree in Finance, Accounting, or related field.
• 6 months – 1 year of experience in accounts receivable, billing, or finance support role
• Basic knowledge of accounting principles and receivable processes.
• Strong attention to detail and accuracy in data entry.
• Proficiency in Microsoft Excel; familiarity with accounting software (e.g., Xero, Cin7) is an advantage.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Willingness to work onsite and adapt to shifting schedules.