Accounts Receivable & Collections Specialist | Cebu | Weekends Off

Emapta; Cebu City; On-site; PHP 469,000 - 725,000; Full time

Benefits offered by this job

Competitive salary package

Night differential pay

Fixed weekends off

HMO with dependent upon regularization

Prime Cebu office location

Salary advance program

Upskilling via Emapta Academy

Office gym access and trainer

Lifestyle perks and discounts

Employee referral incentives

20 annual leaves (5 cash convertible)

Job summary

Emapta Philippines is seeking an Accounts Receivable & Collections Specialist to manage B2B collections for a U.S. healthcare technology client.

This onsite role is based in Cebu, with a night shift and weekends off, offering a competitive salary and growth opportunities. You will work with QuickBooks/Zuora and advanced Excel to maintain ledgers, resolve discrepancies, and support revenue recovery while contributing to a global, award-winning workplace.

Qualifications

• 3–5 years AR/Collections experience including disputes
• Experience with QuickBooks or Zuora for receivables
• Advanced Excel and Google Sheets skills
• Experience in B2B collections and customer account management
• Based in Cebu and onsite

Responsibilities

• Manage first-party B2B collections for assigned accounts.
• Monitor accounts receivable aging and secure timely payments.
• Develop and refine collections processes with the Collections team.
• Contact customers by phone, email, and fax to resolve outstanding invoices.
• Collaborate with internal teams to resolve billing disputes.
• Recommend accounts for legal action when appropriate and track progress with agencies.
• Reconcile customer accounts and oversee EFT vendor setup.

Skills

AR & Collections

Account management

Payment follow-ups

Excel

Communication skills

Education

Bachelor degree preferred

Tools

QuickBooks

Zuora

Google Sheets

Job description

Protect Revenue and Strengthen Financial Stability Through B2B Collections

Reliable cash flow supports innovation, business continuity, and sustainable growth in healthcare technology. As an Accounts Receivable & Collections Specialist, manage B2B collections, resolve outstanding invoices, and maintain accurate financial records that strengthen revenue recovery and operational efficiency. Contribute to the financial success of a U.S. business serving healthcare providers while establishing a rewarding global career with Emapta. Benefit from competitive compensation, professional mentorship, continuous learning, and an award-winning workplace committed to the Top 1% experience for Top 1% talent.

Snapshot

• Employment Type: Full-time
• Work Setup: Onsite, Cebu
• Shift: Night Shift, Weekends off

Benefits

• Competitive Salary Package
• Night differential pay to maximize your earnings
• Fixed weekends off
• HMO coverage with free dependent upon regularization
• Prime office location in Cebu (Conveniently accessible by PUVs, with nearby restaurants and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Qualifications

• 3-5 years of hands-on Accounts Receivable (AR) and Collections experience, including account management, payment follow-ups, and outstanding balance resolution
• Strong knowledge of accounts receivable processes, debits, credits, and financial transactions, with practical experience managing customer accounts and collections
• Proficiency in QuickBooks and/or Zuora, with experience using accounting systems to manage receivables and financial records
• Advanced Microsoft Excel skills, including data analysis, reporting, and proficiency in Google Sheets
• Experience in B2B collections, customer account management, and payment negotiations, with strong financial judgment and a customer-focused approach
• Excellent communication, interpersonal, problem-solving, and collaboration skills, with the ability to manage collection activities professionally
• College degree preferred; equivalent relevant experience will be considered
• Must be based in Cebu and willing to work onsite

Responsibilities

• Manage first-party B2B collections for assigned accounts.
• Monitor accounts receivable aging and follow up to secure timely payments.
• Develop and refine collections processes with the Collections team.
• Contact customers by phone, email, and fax to resolve outstanding invoices.
• Collaborate with internal teams to resolve billing disputes.
• Recommend accounts for legal action when appropriate and track progress with collection agencies and attorneys.
• Reconcile customer accounts, resolve outstanding account items, and oversee electronic funds transfer (EFT) vendor setup.

About the Client

Our client is a distinguished U.S.-based healthcare technology company helping long-term and post-acute care providers set a higher standard for service and outcomes. Backed by a healthcare-focused investment firm, it brings together industry research, intelligent software, and actionable insights to strengthen workforce performance, elevate client experiences, and support sustainable growth. Trusted by industry partners, its solutions help providers make informed decisions at every stage of care. For professionals, it offers the chance to contribute to progress across an essential industry.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.