Accounting Operations Manager - Services Industry

Michael Page; Philippines; On-site; PHP 1,000,000 - 1,400,000; Full time

Job summary

Michael Page is seeking an Accounting Operations Manager to lead scalable accounting operations with regional exposure and own end-to-end AR performance.

You will oversee billing, AR, cash application, and collections while driving process improvements, ensuring accuracy, timeliness, and compliance across markets.

The role collaborates with Sales, Customer Success, Contract Management, and Finance to enhance cash flow and support regional standardization initiatives.

Qualifications

• 6+ years of progressive accounting operations experience.
• 3+ years of people leadership experience managing accounting or finance teams.
• Proven track record in improving billing accuracy, collections performance, and cash flow metrics.
• Experience working with regional or multinational stakeholders in shared services or global environments.

Responsibilities

• Lead day-to-day accounting operations ensuring accuracy, completeness, and timely transactions.
• Oversee billing, accounts receivable, collections, cash application, and customer accounts.
• Monitor KPIs and drive continuous performance improvements.
• Ensure compliance with accounting standards, policies, controls, and audits.
• Support month-end, quarter-end, and year-end closes with Finance teams.
• Lead end-to-end billing cycle and implement improved collections strategies.
• Collaborate with Sales, Customer Success, Contract Management, and Finance to resolve disputes.
• Develop team through coaching and performance planning.
• Drive regional standardization initiatives and stakeholder engagement.

Skills

Accounting operations

Accounts receivable

Billing management

Cash application

Process improvement

Leadership

Cross-functional collaboration

Tools

ERP systems

Job description

• Build scalable accounting operations with regional exposure
• Own end-to-end AR performance and continuous process improvement

About Our Client

Our client is a leading provider of business solutions, delivering high-quality services to a diverse range of clients across multiple industries.

Job Description

Accounting Operations Management

• Lead and manage day-to-day accounting operations, ensuring accuracy, completeness, and timeliness of financial transactions.
• Oversee billing, accounts receivable, collections, cash application, and customer account management activities.
• Monitor key financial metrics and operational KPIs to drive performance and continuous improvement.
• Ensure compliance with accounting standards, company policies, internal controls, and audit requirements.
• Support month-end, quarter-end, and year-end close activities in collaboration with Finance and Accounting teams.

Billing and Collections Leadership

• Manage the end-to-end billing cycle, ensuring accurate and timely invoicing.
• Develop and implement strategies to improve collections effectiveness, reduce receivables, and minimize bad debt exposure.
• Review AR aging reports and establish action plans to improve cash collection performance.
• Partner with Sales, Customer Success, Contract Management, and Finance teams to resolve billing disputes and customer payment issues.
• Drive initiatives to improve Days Sales Outstanding (DSO) and overall cash flow performance.

Team Leadership and Development

• Lead, coach, and develop the accounting operations team.
• Establish clear goals, performance expectations, and development plans for team members.
• Foster a culture of accountability, collaboration, customer service, and continuous improvement.
• Manage resource planning, workload distribution, and succession planning within the team.

Stakeholder and Regional Collaboration

• Collaborate with regional finance leaders, business stakeholders, and cross-functional teams across multiple markets.
• Serve as a key point of contact for regional stakeholders regarding billing, collections, and accounting operational matters.
• Support regional process standardization initiatives while addressing local business requirements.
• Build strong relationships with internal and external stakeholders to drive timely issue resolution and operational excellence.

Process Improvement and Projects

• Identify opportunities to streamline accounting and collections processes through automation and standardization.
• Lead operational improvement initiatives and support system implementations or enhancements.
• Utilize data and reporting to provide insights and recommendations to senior leadership.
• Participate in transformation projects and support the implementation of best practices across the organization.

The Successful Applicant

• 6+ years of progressive experience in accounting operations, accounts receivable, billing, or collections.
• 3+ years of people leadership experience managing accounting or finance teams.
• Proven track record of improving billing accuracy, collections performance, and cash flow metrics.
• Experience working with regional or multinational stakeholders in a shared services, global business services, or multinational organization environment.

What's on Offer

• Opportunity to lead and shape the organization's accounting operations function.
• A strategic leadership role with direct impact on cash flow and operational performance.